25 days old

Director of IT - Operations and Strategy

San Clemente, CA 92673
  • Job Code
  • Payrate
    $150,000 To $160,000

Position Summary

Reporting to the Global Head of IT, this key IT leadership role is responsible for managing and coordinating the resources, processes, and procedures to deliver enterprise-wide IT services. The position will be actively involved in IT strategic planning, financial management, resource planning, internal controls development and value realization. The Director of IT Operations will also define and establish policies and procedures within the accepted industry standards and best practices, to ensure both (a) consistently high levels of IT service performance and (b) compliance with corporate, regulatory and statutory policies. The Director will be responsible for the leadership and management of the IT Operations organization.

Essential Duties & Responsibilities

- Provides IT Operational leadership and direction

- Lead the development, implementation and execution of the IT Operations strategy and roadmap

- Provides leadership and guidance to IT Operations staff; including operational site leads at more than 25 locations globally

- Acts as a trusted advisor to, and builds relationships with, other IT leaders and business stakeholders

- Develops a clear understanding of business needs; ensures cost-effective delivery of IT services to meet those needs

- Provides strategic direction on operational processes and procedures as required, including process improvement methodologies

- Ensures applicable operational controls, policies and regulations pertaining to information security are identified and adhered

- Maintains knowledge of IT operations and applications, IT strategies, and priorities to consistently apply these towards effective global delivery of services

- Manages multiple vendors and service providers to optimize service delivery

- Responsible for overall successful delivery of IT service programs from a delivery and financial perspective.

- Collaborate on technology and business strategy with appropriate groups across the IT organization

- Provide leadership, insight and guidance on overall process, project and systems lifecycles

- Leads development of appropriate service level agreements and metrics and maintain comprehensive documentation of processes, platforms and systems

- Manages vendor partners and ensures contracts are fully leveraged.


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Director of IT - Operations and Strategy

Randstad Technologies
San Clemente, CA 92673

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Director of IT - Operations and Strategy

Randstad Technologies
San Clemente, CA

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