1+ months

Director, IT – Pharmacy Renewal Platform Delivery

Deerfield, IL

Job Summary
As a key member of the Pharmacy Renewal team, you will own the strategic development of an industry-leading platform that helps our pharmacy team deliver better customer experience on a daily basis. We are looking for someone who has a passion for design, embraces innovation and understands how technology can enhance lives.

In this role, you will be the ultimate owner for delivering software within the agreed upon scope, including responsibility and accountability for delivery schedule, quality and budget. You will guide a cross-functional team of product managers, architects, developers and testers towards this goal.

Another key responsibility will be to implement agile practices and processes within your team to ensure successful delivery of the platform. By regularly engaging a wide variety of stakeholder, you will provide visibility into key metrics that track status, assess risks and mitigate issues on a continuous basis.

As a key member of the Engineering leadership team, you will help grow and mature the agile organization through effective hiring, coaching and development of a dynamic, globally distributed team.

Job Responsibilities
  • Develops and executes on IT product/service strategies and plans.
  • Directs the operations of the assigned functional area to achieve strategic and operational business goals and targeted financial and content quality results.
  • Establishes operational objectives for managers and/or teams of professionals in order to achieve the strategic and operational objectives of the group.
  • Responsible for executing on functional and business goals for the specified area of expertise. Proactively addresses problems a cross functional areas of the business.
  • Provides day-to-day administrative direction and oversight of key technology/information systems and general support activities.
  • Works with key shareholders to formulate a comprehensive technology plan that is consistent with the overall business objectives and budgetary considerations.
  • Works with others to brainstorm new processes and solutions to resolve client issues.
  • Applies broad knowledge of product/service capabilities and environment to identify new growth areas, new technology and emerging product/service opportunities.
  • Conducts technological research by studying organization goals, strategies, practices, and user projects.
  • Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
  • Implements policies and defines approach to strategy achievement for specified area of responsibility.
  • Analyzes long-term impact of new or anticipated strategies and decisions.
  • Manages budgets, operational plans and performance requirements for the specified are of responsibility. Responsible for meeting budgetary goals and objectives.
  • Facilitates communication between staff, management, vendors, and other technology resources within and outside of the organization.
  • Shares highly complex information related to areas of expertise. Interacts with senior management to keep abreast of objectives.
  • Interacts with direct reports and peers in management / customers / vendors to interpret information and improve cross-functional processes and programs.
  • Builds and enhances key internal and external contacts.
  • May establish and manage a broad range of internal/external relationships for the support of the technical aspects of the specified area of responsibility.
  • Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace
  • Supervisory Responsibilities
  • Coach, engage, inspire, motivate, make hiring decisions, recommend/approve promotions and pay increases, manage team schedule, lead talent development and performance reviews, provide disciplinary actions if required, etc.)
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.


Basic Qualifications
Basic Qualifications

  • Bachelor's degree and at least 8 years of IT experience OR a High School diploma/GED and at least 11 years of IT experience
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
  • Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience managing cross-functional and/or matrix teams.
  • Experience with application development, testing and deployment
  • Experience working with the application development lifecycle.
  • Experience working with emerging technologies, such as HTML, JavaScript, Spring, VPM, JBoss, and/or APIs
  • Experience interacting at the executive level.
  • At least 4 years of experience planning, developing, and managing departmental expense and capital budgets.
  • At least 4 years of experience directly managing people, including hiring, developing, motivating, and directing people as they work
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications
Preferred Qualifications

  • Bachelor's degree in IT, IS, Mathematics
  • Master's degree OR MBA
  • Experience with Agile methodologies
  • Experience working with Scrum processes.
  • Pharmacy systems experience.

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Director, IT – Pharmacy Renewal Platform Delivery

Deerfield, IL

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast