16 days old

Digital Development Representative

Multiple Cities, Multiple
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
The Digital Development Rep is a trained IBM Sales resource with expertise in customer engagement and probing, to understand needs and interest to create a qualified lead.

This resource is connected to IBM systems and Business Partners, they are able to identify and qualify opportunities, close opportunities when appropriate or transfer to opportunity owners according to established brand route-to-market strategies. Often, the first point of Contact.

DDR Role & Responsibilities:
Opportunity Identification, Progression, Response to lead progression for marketing campaigns, Sales assist for Digital offerings, Outbound reach for new clients with Sales Plays, Coverage of live chats, inbound inquiries etc. The DDR develops customer inquiries into new opportunities leveraging brand and solution sales skills and solution knowledge, leveraging demos and other collateral.

An Opportunity Identification (OI) role is a digitally enabled sales role that is solely focused on Inbound and/or outbound prospecting. The OI reps mission is to ensure initial customer interactions happen in minutes with a superior customer experience by a knowledgeable resource. DDRs are not measured on closing business but do have responsibility for BU revenue.

Required Technical and Professional Expertise
Skills /Experience required:
  • One to three years of Tele sales experience
  • Experience with Digital tools and social tools like Linkedin etc
  • Strong prospecting
  • Experience interacting with all levels from IT/Business to the C-Suite

Preferred Technical and Professional Expertise
  • Understanding of IT Infrastructure i.e. Servers and Storage is preferred.

About Business Unit
Digital Sales is a specialized sales organization with a purpose-built infrastructure consisting of Global Digital Sales Centers in Atlanta GA, Chicago IL, Dallas TX, and Littleton MA. Digital Sales teams engage with clients of all sizes and markets to grow their businesses by solving strategic and tactical business problems with IBM's proven cognitive and cloud technology solutions.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-11-01 Expires: 2019-12-01

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Digital Development Representative

Multiple Cities, Multiple

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast