4 days old

Dev Ops - Digital Engineer II

Deerfield, IL
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Dev Ops - Digital Engineer II at WALGREENS

Dev Ops - Digital Engineer II

Job ID 71BR Location 200 WILMOT RD , DEERFIELD, IL
This is a very exciting time at Walgreens. We’re taking our products and services to the four corners of the world as part of the Retail USA division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. Walgreens Boots Alliance was formed through the combination of Walgreens and Europe’s Alliance Boots in December 2014, bringing together two leading companies with iconic brands, complementary geographic footprints, shared values and a heritage of trusted health care services dating back more than 100 years each.

Today, Walgreens is the neighborhood drugstore and retailer that makes health and happiness simpler, easier and within reach. And, we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment.

Join us at Walgreens and find yourself at a place where innovation thrives and incredible career and growth opportunities await. We offer the chance to work in a truly supportive environment and be part of a progressive organization dedicated to the well-being of our customers, employees, and the communities we all call home.

Job Summary

Works in a team of 24/7 Operations Center Engineers accountable for multiple online businesses. Performs monitoring and incident management of mission critical environments; records, tracks, measures impact, documents and communicates. Quickly learns and obtains in-depth knowledge on various applications to operate as the subject matter expert. Continually reviews and updates SOPs and trains the team, as needed. Regularly require application of independent judgment and ownership, and operates within the context of approved methods.

Job Responsibilities
  • Actively involved in the daily operational activities that impact important components / processes of the of the On-line Technology engineering work function, and may include responsibilities in the area of digital engineering, such as:*Execution of deployment operations to monitor and improve on pre-release, upgrades and current versions of software
    *Evaluating compatibility of programs with existing communications hardware and software features.
    *Development of protocols to support established standards.
    *Improving operation and monitoring of advanced or complex features
    *Development of processes and interface requirements.
    *Data development and definition of acceptance criteria.
  • Gathers and updates necessary information and communicates to appropriate parties
  • Utilizes experience in order to identify problematic relationships. Anticipates, prevents and eliminates problems and creates efficient fixes problems and roadblocks before they occur.
  • Works cross-functionally to accomplish assignments. Interacts with internal and external peers and managers to exchange complex information related to areas of specialization.
  • Mentors less experienced members of the team.
  • May assist in live site support and incident resolution that may include on-call rotation.

Basic Qualifications

  • Bachelor's Degree and at least 3 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations and / or mobile, OR a High School Diploma/GED and at least 6 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations and / or mobile.
  • Experience in Technical Operations in an on-line environment.
  • Experience in Technology infrastructure, such as Network, Monitoring, Systems, Databases, etc.
  • Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • Bachelor’s Degree and at least 4 years of experience with systems engineering, database and network operations, and systems administration.
  • Experience supporting mission critical production applications
  • Experience hands- on incident manager for mission critical environment
  • Experience identifying operational issues, monitoring and recommending and implementing strategies to resolve problems.
  • Experience executing time-sensitive tasks in a dynamic environment
  • Experience writing and analyzing SQL statements, and conducting research and aggregate data for troubleshooting
  • Experience creating scripts for automation, troubleshooting and reporting in Unix and Linux systems
  • Experience working with cloud computing solutions
  • Experience supporting mobile infrastructure, and apps on iOS and Android
  • Experience working in a cross functional, team-oriented, collaborative environment
  • Experience creating, editing and analyzing reports based on incidents and producing quantifiable impact
  • Application Support administration
  • Experience with ATG Suite


  • Engineering

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Dev Ops - Digital Engineer II

Deerfield, IL

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Deerfield, IL

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