18 days old
2017-11-032017-12-01

Desktop Support Technician

Sacramento, CA 95814
  • Job Code
    586131
  • Payrate
    $16 To $22

Our client is looking for a Desktop Support Technician for a 6 month project in Sacramento, CA.


- The Field Services analyst provides hardware (desktop, laptop, tablet), software and printer support to users while maintaining a high level of customer satisfaction. Performs field support activities with direction from Sr. IT Analyst level personnel, which may include:


- Installation, configuration, and troubleshooting of desktop software - Examples include, Windows 7, 8 and 10, MS Office Suite 2010/2016, anti-virus and encryption software.


- Participate in and lead projects for hardware rollouts, adds and moves, as needed.


- General IT technical support, troubleshooting and documentation for customers and internal IT staff


- Receive, inventory and install new equipment, process surplus IT equipment leaving the environment, or relocate equipment.


- Perform user and system requirements gathering and analysis


- Determine requirements, design and build for customer use hardware


- Determine proper installation parameters for software and hardware


- Analyze, detect, identify and correct technical problems and deficiencies


- Properly escalate issues and follow through to successful resolution


- Monitor system performance


Candidate should have:


- Excellent customer service skills and professional conduct


- Knowledge of personal computers and peripheral devices


- Ability to apply logic in analyzing technology solutions


- Strong organizational and communication skills


- Ability to perform effectively both independently and as a team member


- Working knowledge of Microsoft Office Suite 2010/2016 and Windows 7/10


Understanding of system imaging utilities such as Ghost, TrueImage, SCCM

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

Featured Jobs

Career News

Share this job:

Desktop Support Technician

Randstad Technologies
Sacramento, CA 95814

Share this job

Desktop Support Technician

Randstad Technologies
Sacramento, CA
US

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast