6 days old

Desktop Support Technician

Jacksonville, FL 32256
  • Job Code

Desktop Support Technician - Jacksonville, FL

2 month contract

  • Perform computer and network troubleshooting
  • Assist users via phone, email, desk side, and virtual connections regarding computer hardware, software, networks, and telephone systems.

    • Diagnose and correct technical failures.

  • Communicate details about computer/systems updates, pending problems and changes; explain procedures and give instructions to others
  • Provide user assistance with software, hardware, and processes
  • Install/re-install software; as necessary to resolve issues
  • Assist users with passwords, resetting as necessary, Set up and disable user access
  • Perform system/network maintenance and backups
  • Job Requirements:
  • Associates degree in Computer Science or related discipline, or equivalent work experience
  • 1-2 years experience conducting computer and network troubleshooting in a desktop support environment.
  • A+ and/or Network+ certified, or equivalent work
  • Experience with wide area networks
  • Strong customer service skills and a willingness to provide excellent customer service at all times. Exhibits patience and professionalism when serving others.
  • Customer service focus with a strong interest in working with people in a support service role
  • Demonstrated ability to communicate effectively on the telephone verbally and in writing
  • Demonstrated ability to multitask and stay organized in a fast paced ever changing environment
  • Strong listening, analytical and problem solving skills; ability to make informed decisions and exercise sound judgment in decision making
  • Results-oriented; demonstrated ability to exercise initiative and perform duties without direct supervision
  • Attention-to-detail with a high degree of accuracy

Recruiter: Jordan Taylor

Contact: 904-236-4914

Email: [email protected]


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Desktop Support Technician

Randstad Technologies
Jacksonville, FL 32256

Share this job

Desktop Support Technician

Randstad Technologies
Jacksonville, FL

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast