10 days old
2017-11-072017-12-05

Desktop Support

Spruce Pine, NC 28777
  • Job Code
    579223

My client is looking for a desktop support technician for a first shift 3 month contract that could go longer. They must be able to do the following:


Skillset: network and deskside support


i. Desktops, Laptops, Servers support


ii. Troubleshoot light networking related issues


iii. Review/close backlog tickets


iv. Gathers and analyzes information about the user's issue and determines the best way to resolve their problem


v. Document procedures, standards, best practices configurations, settings, installation sequences and instructions.


vi. Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature.


vii. Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.


viii. Install and support PC, laptop, tablet and mobile hardware and business software


ix. Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function.


x. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and plant systems.


Safety/Training/Equipment


Paid OSHA training, 24 hr course, online, that must be completed.

Categories

  • Information Technology

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Desktop Support

Randstad Technologies
Spruce Pine, NC 28777

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Desktop Support

Randstad Technologies
Spruce Pine, NC
US

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