12 days old
2018-06-062018-07-04

Desktop Support Specialist

Sacramento, CA 95833
  • Job Code
    625494

Our client in Sacramento, CA is looking for a Desktop Support Specialist. This will start out as a contract with the potential to convert to a permanent employee.


Requirements:


The Desktop Support Specialist is responsible for working with staff, vendors and Help Desk to resolve technical problems and ensure desktop computers interconnect seamlessly with diverse systems, including but not limited to computer conferencing systems and administrative systems.


Representative Duties:


- Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.


- Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.


- Work with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.


- Interact with numerous computer platforms in a multi-layered client server environment.


- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.


- Train and orient staff on use of hardware and software.


- Perform upgrades on systems to ensure longevity.


- Work with procurement staff to purchase hardware and software.


- Assess functional needs to determine specifications for purchases.


- Order computer supplies.


- Assist in maintaining LAN/WAN records and, as appropriate, telephone systems cable.


- Perform other duties and special projects as assigned.


Qualifications:


- High School Diploma.


- 1 year experience working as a Desktop Support Specialist with Windows 7 and desktop virtualization.


- MCSE, N+, A+, or similar certification preferred.


- Previous experience working in the health care industry, specifically HMO, is a plus.


- Proficient computer skills, including electronic mail, routine database activity, word processing, spreadsheet, etc.

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Desktop Support Specialist

Randstad Technologies
Sacramento, CA 95833

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Desktop Support Specialist

Randstad Technologies
Sacramento, CA
US

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