19 days old

Desktop Support

King of Prussia, PA 19406
  • Job Code
    576239
  • Payrate
    $16 To $20

Technical Support



  • Respond to client support tickets in a timely manner, prioritizing and tracking work-requests against target SLA's
  • Deskside Support covering all hardware, software and operating system issues
  • IMACDs - Install, Move, Add, Change, De-install of hardware and software
  • Refresh Equipment (managed or large scale deployment)
  • Hardware Break Fix Services for End User Devices
  • Desktops, Laptops, Tablets, iPhones, Printers, others
  • Direct the resolution for in warranty, out of warranty, enhanced service levels, Dell and other manufacturers
  • Act as a technical consultant for clients on software issues, general support and best practices
  • Collaborate cross-functionally with Service Management, Development, and other technical teams on the implementation of new features and design decisions, relaying data-driven feedback to all teams, resolution of advance issues
  • Support of Top Team
  • Asset management support

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Desktop Support

Randstad Technologies
King of Prussia, PA 19406

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Desktop Support

Randstad Technologies
King of Prussia, PA
US

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