7 days old
2018-08-072018-09-04

Desktop Support

Clarksville, TN 37040
  • Job Code
    636519
  • Payrate
    $14 To $14
job summary:

Desktop Support in Clarkesville, TN for a 6-9 MONTH CONTRACT

Job Description:

Provide prompt and accurate technical support, ensuring a high level of customer satisfaction and adherence to Service Level Agreements (SLAs).

 
location: Clarksville, Tennessee
job type: Contract
work hours: 8 to 5
education: Bachelors
 
responsibilities:

Typical Day in the Role:

Majority of the day: Incident Ticket Requests - MyTicket and MyRequests

Lease refreshes

Smart Hands for Network Teams - Work with Routers and Servers

Project assistance when needed

 
qualifications:

Story Behind the Need - Business Group & Key Projects:

Business Group: Infrastructure IT - lease refreshes for laptops, break fixes, incident tickets, field service technicians for the computers

Customer facing group and Smart Hands for the network teams

 
skills: Candidate Requirements:

Manufacturing experience would be nice

Customer service oriented - people person required

Bachelors or equivalent experience - fresh out of college okay

Windows 7 and Outlook required

Entry level to 2 years


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Desktop Support

Randstad Technologies
Clarksville, TN 37040

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Desktop Support

Randstad Technologies
Clarksville, TN
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