5 days old
2018-04-192018-05-17

Desktop Support

Bedminster Township, NJ 07921
  • Job Code
    614219

Our client has a long term consulting opportunity for an experience Desktop Support Analyst with EXCELLENT Microsoft Office skills and will be supporting the AV and Video Conferencing department.


Description:


The Desktop Support Specialist works under limited supervision and assists users with technical support of desktop computers, applications, mobile devices and related technology as well as asset management and imaging and deploying of all IT assets.


Consultant will also be required to have strong experience in supporting all areas of Microsoft Office 2010 and 2016.


Candidate should have experience with VBA and troubleshooting Access and Excel. Proficient in troubleshooting Excel spreadsheets and dealing with Macros.


Experience with mapping in Access if possible.


Essential Job Functions:


Provide quality Tier I support to end-users as well as deployment projects.


Microsoft Office 2010 and 2016 Window 7 and 10 environment. Active Directory.


Equipment setup for new hires/terms/transfers.


Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware.


Provision mobile computing devices and resolve connectivity issues.


Ability to adapt and learn new technologies. Excellent written and oral communication skills.


Ability to work in a fast paced environment.


Support computer hardware, software and peripherals. Provides skilled technical assistance in trouble-shooting problems and maintaining systems.


ESSENTIAL FUNCTIONS


Assists users with technical issues via telephone, e-mail, or in person


Ensure software licenses are in compliance.


Coordinates activities with Manager, technical staff, users, and vendors, which include service requests and trouble-tickets.


Provides written and verbal status of projects to all involved parties.


Experience with standard software applications such as McAfee, MS Office, and Citrix.


Must be able to document problem resolutions within trouble tickets and maintain written documentation.


Education/Experience:


BS Degree in Computer Science required or currently enrolled.


Excellent planning, organization and time management skills.

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Desktop Support

Randstad Technologies
Bedminster Township, NJ 07921

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Desktop Support

Randstad Technologies
Bedminster Township, NJ
US

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