4 days old
2018-08-142018-09-11

Desktop Support Analyst

Palo Alto, CA 94301
  • Job Code
    638495
  • Payrate
    $55,000 To $68,000
job summary:

Desktop Support Analyst

Are you looking for a great company to work for? Look no further. Come join a dynamic fast growing company that is Innovative and welcomes change. Our client is looking for a Desktop Support Analyst to provide 1st and 2nd level technical support for a wide range of technology including, but not limited to desktop hardware and applications, video conferencing and telecommunications. The individual will partner with various IT personnel in the Corporate office to resolve technical issues and maintain a functional and technically up-to-date computing environment.

In addition, this position will be the primary resource for setting-up and providing support for meetings and events that leverage video conferencing/audio conferencing in the Palo Alto office. AV Technologies include, but are not limited to Cisco/BlueJeans video conferencing, PowerPoint/WebEx presentations, projectors, microphones/speakers and video recordings. AV/Desktop Support Analyst will partner with IT staff from across all locations for setting-up and supporting interoffice audio/video conferencing meetings.

 
location: Palo Alto, California
job type: Permanent
salary: $55,000 - 68,000 per year
work hours: 9 to 6
education: Associates
 
responsibilities:

Responsibilities:

- Day-to-day support of technology for the office.

- Maintain calendar of scheduled events and provide Audio/Video support during firm events, meetings and conferences.

- Set-up desktops, laptops, printers and projectors as requested for meetings/presentation.

 
qualifications:

Qualifications:

- A degree in Computer Science, Information Sciences, or a related programming field or a minimum of two years comparable experience.

- Knowledge of Audio/Video conferencing technologies.

 
skills: - Possesses and demonstrates exemplary customer service skills, and excellent communication skills.

- Ability to work well under pressure and can emit confidence in supporting technology.

- Must be available to work additional hours to support events.

- Well versed in Microsoft Office Applications, Windows Operating Systems and video technologies.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Desktop Support Analyst

Randstad Technologies
Palo Alto, CA 94301

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