7 days old

Deskside Support Tech

Savannah, GA 31401
  • Job Code

We are looking for a Deskside Support tech to support our client in Carrollton, TX. The right candidate will have 3-5 years of experience and would have good problem solving skills. They would have strong communicationn skills to go along with A+ level experience with deskside support in a fast paced business enviorment.

Desired: A+ Certification.

The General Duties:

* Technician is to ensure that the overall Onsite service is both managed and that SLAs are met.

* The Technician must ensure that customer service / customer satisfaction are maintained. This is achieved by ensuring that the queues managed and that machines are delivered to customers within the agreed timelines.

* General Hardware Troubleshooting and Break/Fix repairs of Laptops, Desktops Troubleshoot and resolve software issues to maintain business continuity

* Perform New hardware upgrades/installs including Data Backup/Migration in a Laptop and Desktop environment

* Managing Objects and User Accounts in Active Directory

* Ability to work independently in managing Customer Service Requests in order to meet Service Level Agreements

* Maintaining a Professional demeanor at all times in providing outstanding Customer Service and Support to our End User Community

Role Requirements:

* High School diploma or GED required

* 2 or more years of experience in a hands-on desk side support role required

* Proficiency in Windows operating systems, Microsoft Office software

* Proficient with PC hardware

* Excellent communication skills required.

* Excellent Administrative skills required

* A+ Certification required

* Lenovo, Dell and HP certifications a plus


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

Featured Jobs

Career News

Share this job:

Deskside Support Tech

Randstad Technologies
Savannah, GA 31401

Share this job

Deskside Support Tech

Randstad Technologies
Savannah, GA

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast