10 days old

Deputy Group Manager

Chennai, TN 600003
  • Job Code
    222662BR

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. To lead in this new era of technology and solve some of the most challenging problems.

As an Innovation Practitioner, you are responsible for handling finance clients in different industries and across Finance and Accounts.


Your Role and Responsibilities

You and IBM India

IBM's Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice.

We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award 'Best Employer of People with Disabilities' and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive work environment We advocate for fairness and equality as everyone is, and always has been, welcome at IBM.

Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.

Business Unit Introduction

Our Cognitive Process Services (CPS) business provides offshore, nearshore and onshore solutions to Client across industries and geographies, with various streams under F&A (Finance and Administration), Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C) Financial Planning and Analysis (FP&A), Recruitment Process Outsourcing (RPO) HR/learnings and Integrated Source to Pay Operations. Today we partner with some of the largest corporations in India to transform their business processes and become more efficient.
What differentiates us in the market place, is our dedication to service quality and customer success. Join us and Do your Best Work Ever.

Who you are:

  • As Deputy Group Manager you will Lead Finance and Accounting client in media research industry and handle Finance and Accounting operations across towers as the Global Operations Manager for P2P (with focus on invoice processing) globally
  • Manage client engagements / contracts across geographies - Operations support for establishing processes, metrics identifications and reporting
  • Responsible for managing relationships with customers at the senior management level and ensure customer happiness
  • Demonstrate Thought leadership on brining value to the client - technology and analytics
  • Build and maintain robust tracking mechanism for key indicators of the operations to support decision-making
  • Responsible for tracking and driving all process parameters critical to quality for process delivery
  • Run career development activities for team members, team leaders and managers, including performance management, feedback and training
  • Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

What you will do:

Handle and ensure overall F&A delivery for various global regions.
  • Drive transformation projects
  • Manage account reconciliation process and drive policy adherence along with implementation of tools and usage
  • Responsible to drive productivity and efficiency per contractual requirement
  • Ensure adherence to control and compliance policies and procedures
  • Lead operational and governance calls with client and IBM internal Partners
  • Ensure Service Level Agreement (SLA) management and Issue protocol
  • Engage and effectively be responsible for the team through regular appraisals, connect and issue resolution
  • Build backup and cross training plans and ensure they are implemented and revisited regularly

How well help you grow:

  • Youll have access to all the technical and management training courses to grow your expertise.
  • Youll learn directly from expert developers in the field; our team leads love to mentor.
  • Youll have the opportunity to work in many different areas to determine what really excites you
We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy. We want people with the ability to learn; who are ready to put good ideas into action We wish you great success in your career and encourage you to bring your best self to work with IBM.

Please Beware...

Of misleading advertisements and fraudsters issuing 'Offer Letters', on behalf of IBM in exchange for a fee. We recommend you to Stay Alert. Read more here http://ibm.co/2fwBkyK. To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format: [email protected]

Culture

IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.



Required Technical and Professional Expertise
  • Minimum 10 years experience in Finance and Administration Delivery
  • Proven skills and experience in handling across aspects of RTR / PTP / OTC
  • Ability to interact and lead multiple customers across the globe and handle issues
  • Experience to continuously look for opportunities to improve metrics and the validation of the data
  • Proven analytical and numerical ability
  • Validated presentation and interpersonal skills with flexibility in work hours



Preferred Technical and Professional Expertise
  • Strategic thought leadership in designing future state delivery and strategies for attaining them
  • Understands future employee, industry and Finance and Administration (F&A) trends and applies this understanding to develop solutions to create a high-performance culture
  • Ambitious individual who can work under their own direction towards agreed targets/goals
  • Ability to manage change and be open to it, good time management and lead tight deadlines
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Maintain technical knowledge by attending educational workshops, reviewing publications



About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the global economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world-class research and operations expertise leading to innovation and enduring perfection.


Your Life @ IBM
What matters to you when youre looking for your next career challenge? Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion. Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge.

Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-09-12 Expires: 2019-10-12

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Deputy Group Manager

IBM
Chennai, TN 600003

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