1+ months


LA Metro
Los Angeles, California 90012
  • Job Type
  • Job Status
    Full Time

Public Transportation Services Corporation (PTSC)


Bulletin No: 005444-002


Closing Date: Open Until Filled

Salary Grade: HAA

Salary Range: $139,131 - $174,429 - $209,706

External/Internal: EXTERNAL

Other Info: This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)

Basic Function

Plans, directs, and manages matters of technical strategy, oversees the technical infrastructure′s operations and maintenance staff to ensure high availability of mission critical systems, and develops and implements architecture that optimizes information technology across boundaries within Metro to achieve organization goals and objectives.

Example of Duties

  • Provides technical leadership and operational management of Metro′s information technology operations, facilities, and services
  • Designs and implements information systems to support the enterprise infrastructure
  • Develops, establishes, and publishes data architecture models for the enterprise
  • Strategizes and prioritizes integration of each business domain into the application architectural model for the enterprise
  • Derives the system architecture, identifies the risks associated with a design, and ensures that the product meets Metro requirements
  • Leads in technical design decisions by advising staff, recommending solutions, and resolving complex technological problems
  • Interacts extensively with Information Technology (IT) customers to understand Metro′s business strategies
  • Ensures that business and technology are in alignment by linking Metro′s missions, strategies, and processes to its technology strategy
  • Assists Metro leadership in understanding the complexities of information resources, service delivery, technologies, and the information demands of the Metro community, as well as, the opportunities presented by new and existing technologies
  • Expands the use of technology by designing, publishing, and implementing architectural models as a strategic enabler of agency goals and objectives
  • Directs the preparation of requests for proposals (RFPs) for various assigned projects
  • Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects
  • Plans, directs, and coordinates the unit activities which develop, implement, administer, and maintain operating, database, data storage, and network systems within the agency
  • Manages assigned departments, including developing, monitoring, and adhering to Metro′s policies, procedures, budget, and achieving unit goals and objectives
  • Develops and manages the department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure
  • Advises CITO (Chief Information Technology Officer) regarding technology training needs
  • Supervises, trains, and motivates assigned staff
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

The following are the preferred qualifications:

  • Experience managing enterprise architecture and infrastructure in a public sector environment
  • Experience defining architecture requirements on large projects
  • Experience implementing infrastructure requirements for enterprise applications such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resources Management Systems (HRMS)
  • Experience developing and managing IT infrastructure utilizing enterprise architecture models
  • Experience with Service Originated Architecture (SOA), middleware platforms, cloud and messaging technologies


  • Theories, principles, and practices of information systems, including advanced and emerging technologies, enterprise applications, integration, state-of-the-art infrastructure, and software systems
  • Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards
  • Applicable local, state, and federal laws, rules and regulations governing information systems within a public agency environment
  • Project Management Lifecycle (PMLC)
  • Public agency procurement procedures and contract administration
  • Long-range information systems strategic planning methodology, IT governance, and techniques
  • Technology and business innovation
  • Modern management theory

Skill In:

  • Planning, organizing, and directing the work of information systems functions
  • Planning and implementing architecture for an agency′s IT infrastructure
  • Developing, establishing, and publishing data architecture models for an enterprise
  • Expanding the use of technology by designing, publishing, and implementing architectural models as a strategic enabler of agency goals and objectives
  • Directing the preparation of RFPs for various assigned projects
  • Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure
  • Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes
  • Exercising sound judgment and creativity in making decisions for enterprise systems
  • Determining strategies to achieve goals
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels of Metro employees, the Board of Directors, and outside representatives


  • Manage large-scale mission critical, 7x24x365 systems
  • Oversee and manage large-scale projects serving a diverse group of stakeholders across all business units within Metro
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Prepare comprehensive reports and correspondence
  • Plan financial and staffing needs
  • Make financial decisions within a budget
  • Supervise, train, and motivate assigned staff
  • Travel to offsite locations
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application. 

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office 
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. 

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JMC)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.



Requirements for Employment

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes:


  • Bachelor's Degree in Computer Science, Information Systems, Business Administration, or a related field; Master's Degree in a related field preferred


  • Five years of relevant senior management-level experience administering information systems

Certifications/Licenses/Special Requirements

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
  • Certification in Database Administration, Network Administration, or Platform Administration

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.


Posted: 2020-01-07 Expires: 2020-03-07

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:


LA Metro
Los Angeles, California 90012

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast