22 days old
2017-11-012017-11-29

Deployment Team Lead

Washington, DC 20431
  • Job Code
    585188
  • Payrate
    $30 To $34

Client: IMF


Location: Washington, DC


Title: PC Refresh Deployment Team Lead


Monday to Thursday, 3:00 PM to 1:00 AM occasionally longer.



Duration: 1 year long project


This role will perform small portion of deployments each evening as well as provide assistance to deployment technician(s) throughout the deployment process. Tasks to be performed by the Deployment Lead may include, but are not limited to:


- Deployment of machines - including data migration, keyboard, mouse, and printer setup


- Troubleshoot/assist deployment technician(s) through deployment challenges as well as basic reporting and escalating issues to management


- Update ServiceNow tickets


- Verify/QA all ServiceNow tickets have been updated after each evening of deployment


- Perform ad-hoc/rescheduled deployments on "off" deployment days


Experience in leading a team during night deployments. Experience in entering information in a ticketing system (Service Now, Remedy, etc.). Professional with great comunication skills. The ability to lift a Desktop and a laptop. PC Refresh Experience or Customer Service experience. High School Diploma. Must have a professional appearance. Must be able to perform other duties as assigned.

Categories

  • Information Technology

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Deployment Team Lead

Randstad Technologies
Washington, DC 20431

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Deployment Team Lead

Randstad Technologies
Washington, DC
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