27 days old
2017-10-242017-11-23

Debit Card/Settlement Technology Manager 5

Des Moines Township, MN
  • Job Code
    5365072-3
Job Description

The Enterprise Information Technology (EIT) Payments, Virtual Solutions and Innovation (PVSI) Technology organization provides technology support for many of the critical applications used by Wells Fargo, from an application development and sustainment perspective.

Within the PVSI organization, this Technology Manager position will lead the Debit Card application teams, which provide functional design, development, and production support for a variety of mainframe and distributed applications. The Debit Card application teams are made up of three key areas:

  • Plastic Issuance is the system of record for Debit Cards at Wells Fargo. Today, the system supports over 44 million open/active cards. This is a mainframe Cobol/CICS/DB2 application that supports real time and batch system interactions.
  • Debit Card and Network settlement activities. This collection of applications supports the collection and delivery of Debit Card transactions for final posting; as well as a variety of network settlement activities. These applications are mainframe based Cobol/CICS/DB2 applications.
  • Card Systems and Analytics is a collection of .Net applications that provide a variety of inquiry and reporting activities in support of our operations and risk partners. There are also a variety of web services interactions in support of Tokenization and Transaction Viewing services.

These Debit Card applications serve a mission critical role as part of our customers daily interactions with Wells Fargo via ATM and POS activities. The nightly customer and G/L settlement processes are critical to our internal operations partners while the continued expansion of unique wallet and pay applications continue to drive innovation in this space. These systems are expected to operate at 99.999% availability.

This leadership position will report directly to the Deposits, Operations and Debit Card Leader within PVSI, and will be managing & leading a high performing team of managers, leaders, engineers and analysts focused on the growth and sustainment of Debit Card systems of record.

  • This position will lead a team playing a horizontal role across multiple teams and LOB partners ensuring SLA's and expectations being met for Production systems.
  • This position will have direct accountability for managing team inclusive of US based team members, EGS resources, and Vendor resources across several locations.
  • Production Management & Support, Governance and Change Oversight expected to operate at Tier 1 (24x7 availability) service levels.
  • The position will be responsible for establishing/maintaining effective communication and collaboration between many internal and external technology/business units.
  • Coordination with LOB Partners and Development teams for Production Fix/Enhancement scheduling and Prioritization
  • Production Reporting - Trending and Reporting for Availability, Performance, Exceptions
  • Interaction with senior management may be periodically required, as well as direct partnership with key business lines and other IT groups. Interfacing with systems architects is required to assure application designs and processes are appropriately aligned with enterprise objectives
  • Interaction with senior management may be periodically required, as well as direct partnership with key business lines and other IT groups. Interfacing with systems architects is required to assure application designs and processes are appropriately aligned with enterprise objectives
  • Experience in expense controls and budgeting is required, along with assuring teams meet operational, service level agreements (SLA), security, and compliance requirements


Required Qualifications

  • 10+ years of technology experience
  • 5+ years of management experience in an IT environment



Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization
  • Ability to interact effectively and confidently with senior management
  • Experience managing a budget in excess of $5 million



Other Desired Qualifications
  • Demonstrated experience managing multiple applications in a technical environment
  • 5 - 7 years of management experience; managing teams in a rapidly changing, critical environment, including a proven track record of making sound business and technical decisions.
  • Demonstrated experience leading teams of 30+ employees
  • Demonstrated experience in financial planning and budget processes
  • Demonstrated knowledge of risk, audit, security and compliance requirements
  • Demonstrated verbal and written leadership communication and relationship management skills, with the ability to provide appropriately detailed information for senior management, executive business management and IT leaders.
  • Knowledge and understanding of the EIT environment and key business and systems partners
  • Knowledge and understanding of project methodology and processes
  • Experience in working with Card applications.
  • Payment system knowledge/experience




Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Debit Card/Settlement Technology Manager 5

Wells Fargo
Des Moines Township, MN

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Wells Fargo
Des Moines Township, MN
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