2 days old

Data Center Support Technician

Lynchburg, VA 24504
  • Job Code
    577076
  • Payrate
    $15 To $15

Randstad is hiring - if you are looking for a long term, full time opportunity to join a dynamic team - apply today!


Shifts Available:


11a-9p Thursday-Sunday


11p-7a Monday-Friday


Data Center Support Technician:


As a Data Center Support Technician:


You will be responsible for providing physical and technical support using predefined procedures to escalate, monitor and report Data Center activities. The Data Center Support Technician is an important role that relies on process driven troubleshooting, prioritization and prompt communication.


Qualified candidates will be charged with support and process improvement of daily tasks and monitoring, as well as working with team members within the data Center to achieve their objectives.


Primary Duties:


- Provide tier 1 troubleshooting, problem analysis and isolation of events using predefined processes


- Document and escalate technical issues using clear, written and verbal communication


- Effectively and efficiently communicate status of critical events


- Follow established procedures for tickets queued in Enterprise Ticketing System


- Complete tasks required to maintain service levels and availability


- Physical onsite/offsite rotation of tape media


- Provide touch support


Preferred Qualifications:


- High School Diploma and actively pursuing an advanced degree in the technology field


- Ability to pass background check and drug screening


- Experience working at a Help Desk, Technical Call Center


- Ability to work holidays and weekends, depending on assigned shift


- Strong verbal and written communication skills


- Strong organizational skills, high level of attention to details and ability to multi-task, while managing competing priorities


- Strong investigation and problem-solving skills, takes ownership, follows issues through to completion


- Adaptability to acquire new skills quickly and thrives in a collaborative team environment


- Maintain high degree of self-motivation


- Ability to lift 35lbs or more

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Data Center Support Technician

Randstad Technologies
Lynchburg, VA 24504

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Data Center Support Technician

Randstad Technologies
Lynchburg, VA
US

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