14 days old
2018-06-052018-07-03

Data Center Specialist

Charlotte, NC 28262
  • Job Code
    625209
  • Payrate
    $25 To $29

This position is responsible for daily management and proactive monitoring of enterprise level systems including Environmental levels of the Data Center and Fire suppression systems. Perform daily, weekly, monthly, and yearly Data Center operational functions. The operator is the first line of defense for incident, and problem management. This position works weekends and night shifts.


1. Responsible for monitoring all system status IE: Windows, AS/400, AIX, Linux, MPLS WAN Networks, Switches, and Routers.


2. Manages system backups and batch processing IE Robot Scheduler, Save, TSM, and Tivoli Scheduler.


3. Coordinates and communicates with all responsible parties and user groups for major system outages, notifications, and enterprise updates.


4. Assist customers and other IT personal (1st level support).


5. Address or escalate any critical alerts via automated notifications or by manual monitoring.


6. Follow problem escalation procedures to address issues in a timely manner.


7. Contact and work with 3rd party vendors and global users.


8. Operators must be able to communicate to all levels of leadership both verbally and written.


MINIMUM QUALIFICATIONS:



  • Required High School Diploma, some college preferred;
  • 2+ years experience in IT industry.
  • 1+ exp Wintel servers or Cisco networks 2+ years of experience as a computer operator or system analyst;
  • 1+ years of experience/skills with IBM AS400 iSeries platforms and utilities (command line). KNOWLEDGE, SKILLS & ABILITIES REQUIRED -
  • Proficient in Microsoft Windows 7/10 and Microsoft Office suites a plus -
  • Microsoft Windows Server experience a plus -
  • Help Systems Robot products or equivalent experience a plus -
  • Some AS/400 experience a plus -
  • Service Now PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone.
  • The employee frequently is required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. This position requires communication with internal and external customers helping them trouble shoot any problems. Spanish is a plus

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Data Center Specialist

Randstad Technologies
Charlotte, NC 28262

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Randstad Technologies
Charlotte, NC
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