13 days old
2018-01-032018-01-31

Data Center Infrastructure Technician

Lynchburg, VA 24501
  • Job Code
    589656

Summary:


The Data Center Infrastructure Technician (Rack) maintains Genworth's physical data center infrastructure. This position works on-site only and has on-call responsibilities.


Primary Objective(s):


As a Data Center Infrastructure Technician with Randstad you will be responsible for installation, decommission, and break/fix work within the Data Center. This includes installation of equipment, cabling, and overall asset management of data center infrastructure and equipment. The data center infrastructure technician is an important role that relies on critical thinking, prioritization, requirement gathering, solution creation, and prompt communication. A candidate should have a working knowledge and experience with operating systems (Linux, Windows, ESX, and Solaris), multiple hardware platforms (blade and rack mount servers), enterprise ticketing system, Microsoft Office Suite and virtualized environments (VMware, Hyper-v) will be of the greatest necessity in delivering day to day support and improvement. Qualified candidates will be charged with support and process improvement, as well as working with vendors and team members across the organization to achieve their objectives.


Primary Duties:



  • Install, rack and cable servers per documented process
  • Load and configure operating systems per build specifications
  • Work with hardware owners and vendors to troubleshoot and replace warranted parts
  • Complete trouble tickets to maintain service levels and availability
  • Document and escalate technical issues using clear, written and verbal communication
  • Effectively and efficiently communicate status of critical events
  • Manage physical appearance of the Data Center to include tracking and management of Data Center assets
  • Responsible for on-call duties to include break fix and hardware replacement
  • Preferred Qualifications:
  • AOS in an Information Technology based or related major and/or equivalent work experience with technical support in a production environment


Job Requirements:



  • 2+ years experience with Linux, Windows, Virtualized environments
  • Strong Knowledge of Cisco UCS, UCS Central to include setup, maintenance and management
  • Familiar with Cisco and HP hardware to include Blade and Rack mount technology
  • 2+ years of customer service experience and excellent written and spoken communication skills
  • Strong organizational skills, high level of attention to details and ability to multi-task, while managing competing priorities
  • Strong investigation and problem-solving skills, takes ownership, follows issues through to completion
  • Adaptability to acquire new skills quickly and thrives in a collaborative team environment
  • Maintain high degree of self-motivation
  • Ability to pass background check and drug screening
  • Ability to lift 75lbs or more
  • Travel 5%

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Data Center Infrastructure Technician

Randstad Technologies
Lynchburg, VA 24501

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Data Center Infrastructure Technician

Randstad Technologies
Lynchburg, VA
US

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