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Data Analyst


The Data Analyst will turn data into information, information into insight and insight into business decisions. This role will conduct full lifecycle activities to include requirements analysis and design, develop analysis and reporting capabilities. The Data Analyst will discover and curate new and existing data sources to create solutions for the business. This is a key position which helps bring data to life. The Data Analyst will be responsible for querying and analyzing large sets of structured and unstructured data and developing solutions from this data, including ad hoc analysis for large customers.


Data Analysis

  • Take data and use it to help provide solutions for Ricoh customers enabling them to make better business decisions. Using this data you must be adept at problem formulation and design of solution.
  • Frequently import, clean, transform, validate or model data with the purpose of understanding or making conclusions from the data for decision making purposes.
  • Identify, analyze, and interpret trends or patterns in complex data sets using statistical techniques and provide standard reports which includes presenting data in charts, graphs, tables, designing and developing relational databases for collecting data
  • Draft Data Definition Language or Data Manipulation Language SQL commands; responsible for improving data quality and for designing or presenting conclusions gained from analyzing data using statistical tools.
  • Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
  • Evaluate data accuracy, completeness, timeliness and stability to establish repeatable, sustainable processes to maintain
  • Assist with Proof of concept, data correlation, data integrity and processes that require coordination of efforts across multiple areas
  • Provide thought leadership in the assessment of existing systems. Ensure adherence to data management standards and practices. Develop best practices, standards of excellence, and guidelines to enforce and guide behavior.

Large & Complex Customer Project Engagements

  • Perform complex data analysis tasks which may include data mapping, lineage assessments, business process analysis and documentation, and compliance analysis. Works deeply within each of the data domains, but capable of working directly with project stakeholders and leadership to discuss findings, facilitate decision making and to document and deliver results.
  • Understand the business and technical requirements as well as related information gained during requirements capture.
  • Develop business use-case discovery, consolidate the technical requirements, and perform platform analyses (where needed) in order to identify applicable technologies.
  • Generate convincing and substantiated recommendations.
  • When required, will augment 3rd party solutions evaluations when necessary.

Other Responsibilities

  • Collaborate with Product Development, Product Marketing, Enterprise Services Delivery, Technology Services Support and others to align with the technology solution(s) defined.
  • Evaluate business and technical requirements and Ricoh Product / Third Party documentation to accurately estimate time and cost of identified option(s) and to make recommendations on approach from the business perspective.
  • Define and document all tools and technologies used for solutions and possibly perform technical evaluations of software solutions
  • Document all factors related to technology solution design mapping these back to the requirements and the business drivers.
  • Define and document best practices relevant to the solution proposed.
  • Provide ongoing 2nd level support for defined solutions when required.
  • Provides technical input and guidance to project team members.
  • Provides status reports to ensure effective communications and customer relationship.
  • Mentors team members.
  • Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

  • Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics or equivalent experience; Master's degree is a bonus.
  • Must have eight (8) to ten (10) years experience designing software solutions.
  • Experience with tools in each of these areas preferred:
    • Data Gathering skills/tools (e.g. SQL, Hadoop, Teradata, SAS, Business Objects, etc.)
    • Visualization skills/tools (e.g. QlikView, Tableau, WebFocus, etc.)
  • Experience with working with large amounts of data: facts, figures, and number crunching and the ability to analyze and translate this data to find business conclusions.
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Expertise in defining and managing customer expectations using independent judgment and subject matter expertise.
  • Demonstrated experience in working in teams, matrix organizations, and across functions to accomplish results.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.


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Our mission is to imagine change, to create something different, something better — to deliver smarter ways to work. For nearly 80 years we've been transforming the way people work with breakthrough technologies, products and solutions that help businesses grow. And with our drive for innovation, creativity and ingenuity, we'll continue to help you create a blueprint for success.

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Data Analyst

Ricoh USA
Wayne, PA

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