16 days old

Data Analyst

Jacksonville, FL 32224
  • Job Code
    580510

Data Analyst - Jacksonville, FL


6 month+ contract


This role primarily supports the processing of new hire and qualified life event enrollment data throughout the year. Supports electronic sales solutions through the management of all aspects of processing inbound enrollment data received post implementation.


Initiate activity based on a workflow tracker to coordinate a diverse set of tasks with internal systems and tools as well as interfacing with external business partners which may include Employer, Broker, Enrollment Entity and Technology Vendor. Works in partnership with the Technical Solution Consultants and Systems Integration Analyst to partner with internal departments including National Accounts, New Business, Compliance, and Information Technology to facilitate audits, research, EDI file testing, data analysis, data processing, workflow tracking and reporting.


Key Responsibilities:


- Configure systems to facilitate automated handling of high volumes of enrollment data.


- Mange work queue through use of a workflow database and ensure documentation of file processing status remains current.


- Perform perpetual processing analysis of large data sets, involving research and determinations from wide range of internal and external systems.


- Analyze file validation results and take appropriate actions to release for issue or reject for further corrective action.


- Employ root cause analysis to data files that are unable to be processed through self-directed solution finding, advanced data translation techniques and SQL query modifications.


- Evaluates complex files issues and simplifies in to directed feedback on data files to EDI file developers on best practice integration with internal processing systems.


- Collaborates closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively recognize and solve case level enrollment strategy issues to determine a middle ground solution between competing parties.


Knowledge/Skills/Abilities/Experience:


- Project management skills - 1 to 3 years' experience managing multiple projects


- Proficient at communicating technical needs


- Knowledge and understanding of the voluntary benefit enrollment process


- Knowledge of Microsoft SQL and Excel in order to manage data in the enrollment process


- Bachelors preferred in the Computer Science or business related fields or related experience


- Advance skills in data testing, auditing, analysis and reporting


- Ability to manage concurrent conflicting priorities


- Schedule flexibility to work extended hours during peak volumes

Categories

  • Information Technology

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Data Analyst

Randstad Technologies
Jacksonville, FL 32224

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Data Analyst

Randstad Technologies
Jacksonville, FL
US

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