13 days old

Customer Support Engineer- Richardson, TX

Richardson, TX 75082
  • Job Code

Role & Responsibilities

o Remotely troubleshoot and resolve complex technical problems, multitask and be dedicated to customer success.

o Provide in-depth phone/email consultation for customers and independently debug complex Network problems

o Provide systems and product training

o Acts as a focal point for large account network problem resolution.

o Acts as a technical expert, and provides support on a world-wide basis.

o Ability to explain complex solutions in a simple way


- BSCS/EE/MSCS and minimum of 3-4 years' experience in either technical support or development organization.

- Strong knowledge of Linux, Hypervisor, Virtualization and Container areas.

- Strong knowledge of Network routing and switching, DNS and DHCP.

- Ability to build engineering level partnerships and communicate effectively at all levels.

- Experience with customer support and good communication skills


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Customer Support Engineer- Richardson, TX

Randstad Technologies
Richardson, TX 75082

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Customer Support Engineer- Richardson, TX

Randstad Technologies
Richardson, TX

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