27 days old
2017-11-152017-12-13

Customer Production Technician

Southborough, MA 01772
  • Job Code
    585777

We are seeking individuals who have an Aviation background, A&P Certification who will provide Technical Support on Aircraft Components.


Description:



  • Support Repair Station - process RMAs, troubleshoot issues, complete regulatory paperwork, assist in clearing backlog
  • Obtain extensive product training
  • Provide customer support via the telephone and email
  • Resolve customer problems in efficient/professional manner by determining action required and coordinating with other company departments to complete the action
  • Document customer communications (calls/emails/faxes/etc) in computerized call-tracking program
  • Handling customer online account set up and password resets
  • Other Production & Customer Support duties as assigned


Level of Education: BS preferred or AS Engineering, 5 years experience (or equivalent)


Please send resume to : [email protected]

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Customer Production Technician

Randstad Technologies
Southborough, MA 01772

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Customer Production Technician

Randstad Technologies
Southborough, MA
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