7 days old

Credit Portfolio Consultant 2

Bengaluru, KA 560043
  • Job Code
Job Title: Credit Portfolio Consultant 2

Responsibilities may include (but are not limited to):
  • Develop robust and consistent reporting and monitoring capability to track Collections and Recovery performance across CCS through the Portfolio Quality Review process
  • Drive Collection and Recovery risk management contact strategies including calling intensity optimization and channel feasibility
  • Provide analytics to help improve Collections efficiency and effectiveness and make recommendations to senior management
  • Develop and implement data framework that is designed to manage and triangulate the complexity among processes, strategies and workflows
  • Perform analysis and reporting to support management decision-making and strategic objectives with quantitative approaches
  • Work collaboratively and effectively with technical partners, business partners and strategy experts to help implement strategies, segmentation models and new technologies
  • Develop and monitor automated processes to execute the collection strategies daily for all 4 Lines of businesses, Card, Personal Line & Loan, Retail Services, and Education Finance, and create QC and quality control.
  • Present results and recommendations to senior management

Basic Qualifications

  • 4+ years consumer credit risk experience
  • A strong willingness to engage in a continuous learning environment through data and analytics
  • Demonstrated experience telling stories with data to both technical and non-technical audiences

Minimum Qualifications

  • Excellent SAS, and Excel skills in performing complex large data manipulation
    • Read, store, manipulate, efficiently join, and modify large datasets
    • Summarize, and produce analytical insights for presentation
    • Strong desire to work with new data sources including cleansing, scrubbing and reconciling

  • Microsoft Office package knowledge/experience required
  • Ability to build and document decision trees and process flows based on historical data
  • Direct experience building and automating production, and/or performance reports
  • Ability to manage multiple priorities and complete projects on time
  • Must be able to learn and work independently while managing time and priorities efficiently
  • Good verbal communication, written documentation and presentation skills
  • Bachelor's degree in a quantitative field

Preferred Qualifications

  • Understanding of analytic/scored decisioning environment
  • Demonstrated excellence at developing sound credit processes and enhancing existing processes
  • Credit card and/or unsecured lending experience
  • Proficiency with SAS macros and experience in leveraging macros to make processes more efficient



  • Financial Services
  • Retail / Wholesale

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Credit Portfolio Consultant 2

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Credit Portfolio Consultant 2

Wells Fargo
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