16 days old

CPI Service Engineer

Mossville, IL 61552
  • Job Code
  • Payrate
    $26 To $31

The CPI Service Engineer will assist when defects are found to further troubleshoot, field follow fixes in the field, coordination with design teams, etc.

-Provide global Telematics/Product Link Product Support for existing and next gen Tier 2 hardware through the use of DSN (Dealer Solution Network) /Salesforce Dealer portals and field support.

- Ability to travel to field dealers to provide hands on support, use of hand tools - 25-30%

-Identifies problems, opens, tracks and closes Continuous Product Improvement (CPI) projects (Find It Process)

-Performs as CPI Find It Investigator, creates CPI Issues and service engineering CPI Find It support.

-Support CPI Integration Tools to be used in our Call Center Processes

-Identify issues that may be related to the design or software teams to evaluate

-Provide technical information for the product problem resolution process.

-Strong analytical and troubleshooting skills to provide a solution

-Excellent communication skills and customer focus

- Experience with Microsoft office suites

-Electrical Technical skills

- Experience with any Canopy, CANoe, Modbus, J1939, CAN, CDL, ETHERNET, RS232 preferred

- Good knowledge in electronics, troubleshooting and installation of hardware in the field.

- Service engineering background

-Validation experience


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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CPI Service Engineer

Randstad Technologies
Mossville, IL 61552

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CPI Service Engineer

Randstad Technologies
Mossville, IL

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