13 days old

Corporate Systems Engineer- San Fran, CA

San Francisco, CA 94102
  • Job Code
    580806
  • Payrate
    $42 To $52

Essential Functions


- Be the main go to resource for the sales team and potential customers for technical product questions, trials and pre-sale customer issues during the sales cycle.


- Delivery of technical product presentations along with sales reps via web conferencing or at times in the field.


- Assist sales reps and customers on determining if customer environments are supported by current and future versions of our business customer solutions.


- Successfully transition new customers into the customer success program.


- Assist in the delivery of technical training modules to new sales representatives including ongoing training to the sales team.


- Work directly with Product Management team as a liaison to accounts around technical product requirements and to provide customer feedback with the goal of enabling continuous improvement of our solutions.


- Effectively interact with internal engineering teams to scope out and provide solutions to complex technical issues for highly visible account opportunities.


- 10-20% travel throughout the region to staff events and to visit prospective customers.


Education and Experience


- Required


o Bachelor's degree in Computer Science/Information Systems or equivalent


o 3 years of technical experience in a support or sales engineer, network operations support, or application engineering role.


o 2 years of enterprise Pre-Sales experience working directly with network or cloud security products in a customer-facing role.


o Comprehensive understanding of networking technology - Windows networking, Active Directory, BIND, etc.


o Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, and security.


o Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.


o A positive attitude and friendly outgoing personality.


o Strong written and email etiquette skills.


o Strong oral communication skills, including the ability to present technical information in user-friendly language.


o Ability to prioritize and work responsibly with or without direct supervision.


- Desired / Good to Have


o 3 years of enterprise Pre-Sales experience working directly with network or cloud security products.


o Demonstrable experience with scripting languages such as Python, and API frameworks such as REST / SOAP.


o Strong network security skills that would include hands-on experience with Checkpoint, Cisco, Juniper, Bluecoat along with other appropriate certifications (e.g. CISSP, CCSE, GCFW, JNCIS-SEC/JNCIP-ENT, GCIH etc).


o Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE etc).

Categories

  • Information Technology

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Corporate Systems Engineer- San Fran, CA

Randstad Technologies
San Francisco, CA 94102

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Corporate Systems Engineer- San Fran, CA

Randstad Technologies
San Francisco, CA
US

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