11 days old

Content Strategist

Charlotte, NC 28202
  • Job Code
  • Payrate
    $35 To $45

Looking for candidates that have an understanding of the user-centered design process, including personas, task analysis, task flows, content audits, content strategies, and user testing.

Understand what's technically possible, and how business rules work with customer


Are organized and able to work on several projects at once


? Collaborating with Digital Designers, Producers, and Researchers on

multi-device experiences for online and mobile banking, financial education, product

information, tools, and applications

? Creating content strategies that meet customer needs and business goals

? Writing and editing copy - you make every word count

? Often acting as project lead, coordinating multi-disciplinary digital project teams, writing

creative briefs, estimating scope and sizing, and handling escalations

? Working on large projects as well as ongoing maintenance, both independently and as

part of a team

? Working with project teams to understand business goals and identify customer needs

? Partnering with product managers, project managers, developers, business analysts,

legal/compliance, and more

? Performing light interaction design and information architecture

Minimum qualifications

? 3-5 years of content strategy and writing experience, with at least 1-2 years as an online

content strategist and writer for large, public-facing company/websites

? Mobility experience

? Experience developing and implementing content strategies for large sites or large

sections of sites

? Experience leading multi-disciplinary project teams

? Deep familiarity with user-centered design principles

? Experience developing and owning digital editorial standards and guidelines

? Experience managing vendors and contractors

? Superb communication skills, both verbal and written

? Demonstrated ability to persuade partners and diplomatically resolve conflict

? Excellent organization and attention to detail

? Expert knowledge of Microsoft Word and comfort with PowerPoint

? Familiarity with content management systems

? Some experience with information architecture

Additional Notes

Must have created customer-facing digital experiences with a large company.

Looking for candidates with UX copy experience, ideally in transactional sites.


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Content Strategist

Randstad Technologies
Charlotte, NC 28202

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Randstad Technologies
Charlotte, NC

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