10 days old

Content Strategist

Charlotte, NC 28202
  • Job Code
  • Payrate
    $45 To $55

Have an understanding of the user-centered design process, including personas, task

analysis, task flows, content audits, content strategies, and user testing

? Understand what's technically possible, and how business rules work with customer


? Are organized and able to work on several projects at once

What you'll be responsible for

? Collaborating with Digital Designers, Content Strategists, Producers, and Researchers on

multi-device experiences for online and mobile banking, financial education, product

information, tools, and applications

? Creating content strategies that meet customer needs and business goals

? Writing and editing copy - you make every word count

? Often acting as project lead, coordinating multi-disciplinary digital project teams, writing

creative briefs, estimating scope and sizing, and handling escalations

? Working on large projects as well as ongoing maintenance, both independently and as

part of a team

? Working with project teams to understand business goals and identify customer needs

? Partnering with product managers, project managers, developers, business analysts,

legal/compliance, and more

? Performing light interaction design and information architecture

Minimum qualifications

? 3-5 years of content strategy and writing experience, with at least 1-2 years as an online

content strategist and writer for large, public-facing company/websites

? Mobility experience

? Experience developing and implementing content strategies for large sites or large

sections of sites

? Experience leading multi-disciplinary project teams

? Deep familiarity with user-centered design principles

? Experience developing and owning digital editorial standards and guidelines

? Experience managing vendors and contractors

? Superb communication skills, both verbal and written

? Demonstrated ability to persuade partners and diplomatically resolve conflict

? Excellent organization and attention to detail

? Expert knowledge of Microsoft Word and comfort with PowerPoint

? Familiarity with content management systems

? Some experience with information architecture

Additional Notes

Must have created customer-facing digital experiences with a large company.

Looking for candidates with UX copy experience, ideally in transactional sites.


  • Information Technology

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Content Strategist

Randstad Technologies
Charlotte, NC 28202

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Randstad Technologies
Charlotte, NC

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