11 days old
2017-11-092017-12-07

Content Strategist

Boston, MA 02210
  • Job Code
    586983

This team takes an evidence-driven approach to designing best-in-class digital customer service experiences. The client is well known for its impeccable customer service in-person and over the phone, and customers expect the same level of service from its digital program.


The team works in a fast-paced, collaborative environment. We don't focus on roles and titles but on the skills each person brings to the team-such as empathy, the ability to turn data into insights, and an eagerness to work hand-in-hand with our product and development partners.


Responsibilities


-Use our brand and tone guidelines to write digital copy that makes complex financial concepts easy to understand


-Collaborate internally with business partners, designers, researchers, and development, and compliance


-Leverage marketing and site metrics, as well as persona documentation, to inform content creation


-Be creative and strategic under tight deadlines


-Skills and Knowledge


-Excellent at creating and maintaining cross-functional working relationships; proven ability to work cross-team and combine feedback and input from others


-Experienced in driving compelling digital end-to-end experiences


-Skilled at communicating, collaborating, and presenting


-Highly organized, disciplined, and methodical in your work processes


-Self-motivated and able to manage multiple parallel-path projects


-Creative, curious, optimistic


Education and Experience


Undergraduate degree


financial services experience preferred


5+ years of writing, marketing, UX experience, preferably in an agency setting

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Content Strategist

Randstad Technologies
Boston, MA 02210

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Content Strategist

Randstad Technologies
Boston, MA
US

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