11 days old

Content Strategist

Boston, MA 02210
  • Job Code

This team takes an evidence-driven approach to designing best-in-class digital customer service experiences. The client is well known for its impeccable customer service in-person and over the phone, and customers expect the same level of service from its digital program.

The team works in a fast-paced, collaborative environment. We don't focus on roles and titles but on the skills each person brings to the team-such as empathy, the ability to turn data into insights, and an eagerness to work hand-in-hand with our product and development partners.


-Use our brand and tone guidelines to write digital copy that makes complex financial concepts easy to understand

-Collaborate internally with business partners, designers, researchers, and development, and compliance

-Leverage marketing and site metrics, as well as persona documentation, to inform content creation

-Be creative and strategic under tight deadlines

-Skills and Knowledge

-Excellent at creating and maintaining cross-functional working relationships; proven ability to work cross-team and combine feedback and input from others

-Experienced in driving compelling digital end-to-end experiences

-Skilled at communicating, collaborating, and presenting

-Highly organized, disciplined, and methodical in your work processes

-Self-motivated and able to manage multiple parallel-path projects

-Creative, curious, optimistic

Education and Experience

Undergraduate degree

financial services experience preferred

5+ years of writing, marketing, UX experience, preferably in an agency setting


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Content Strategist

Randstad Technologies
Boston, MA 02210

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Randstad Technologies
Boston, MA

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