18 days old
2017-11-012017-12-01

Consumer Policy Risk - Operational Risk Consultant 5

Mesa, AZ 85201
  • Job Code
    5366878-4
Job Description

WELLS FARGO ENTERPRISE INFORMATION TECHNOLOGY

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day both in the United States and across the globe than any other division in our company.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs larger than Starbucks and The Gap combined.

POSITION RESPONSIBILITIES

This role will have accountability for consumer policy and regulatory risk management and regulatory policy compliance within the aligned Consumer Lending or Payment Virtual Solutions Innovation (PVSI and Community Banking Technology divisions as First Line of Defense (FLOD). The environment continues to be one of heightened standards, raised risk consciousness and regulatory requirements. The model through which team members deliver risk programs and oversight is evolving. This role is created in alignment with the new comprehensive First Line of Defense risk structure for Enterprise Information Technology. As the first line of defense, this role assures real risk reduction within the divisions, consistent with the Wells Fargo Vision & Values and risk appetite.

Risk at Wells Fargo is owned by the Groups and their Lines of Business (LOBs). This position is a leadership role in the EIT ORM organization, responsible for providing direction, assessment and remediation support regarding policy and regulatory risk related to Consumer/Retail LOBs. The successful candidate will ensure implementation and support of the EIT organizations common approach regarding all operational risk programs.

This role will report to the Operational Risk Manager for Consumer Policy Risk in Consumer Lending, PVSI and Community Banking. Lending Technology. As the first line of defense, this role is responsible for ensuring measurable risk reduction within the divisions, consistent with the Wells Fargo Vision & Values and risk appetite. Demonstrated experience in assessing policy and regulatory compliance and related risk for Consumer/Retail LOBs, a sound, technical background, proven risk management experience, and senior-level communication skills are required.

The Consumer Risk Policy and Regulatory compliance ORC leader will be responsible for but not all inclusive of the following:

Plan:

  • Develop, implement and support a Technology Risk Framework in alignment with Wells Fargo Risk Management Framework
  • Document policy and regulatory compliance risk(s) within established and new line of business products/services and shared services IT processes/products/services
  • Evaluate risks and prioritize risks and remediation work

Identify & Assess:

  • Conduct and support risk assessments that evaluate the technology policy and regulatory requirements and risks pertinent to Consumer/Retail LOBs, with respect to applications/infrastructure environments and estimate the level and trends of inherent risk, determine the effectiveness of associated controls and the level and trends of residual risk
  • Be proactive identifying risks within the divisions and across internal and external events

Control & Mitigate:

  • Design and implement effective and proactive action plans that appropriately mitigate risks in a sustainable manner and define Key Risk Indicators to track impact
  • Operate controls in an effective manner to mitigate risks and deliver IT value
  • Execute the related compliance process (e.g. Audits, CICATs, SOX) and IT Policy Management & Exceptions

Monitor & Report:

  • Monitor controls to identify gaps and prevent, correct, detect operational risk issues
  • Identify, measure, monitor, support and complete EIT risk management training, communication, and outreach programs
  • Integrate continuous improvement with metrics and monitoring
  • Support Virtuous Circle of risk management

Review and Verification:

  • Assuring strategic and foundational risk attributes are comprehensively included in pre, during and post analysis
  • Ongoing reviews to identify anomalies, exceptions and outliers that could lead to additional risk events
  • Verifying risk management standards, requirements and documented risk reduction attributes are applied


Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both



Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Ability to interact with all levels of an organization
  • Program management experience
  • Experience communicating with business partners and project managers
  • Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills
  • Certified Internal Auditor (CIA), Certified Information Systems Auditor, (CISA) Certification in Control Self-Assessment (CCSA), Certified Information Systems Security Professional, (CISSP) or other risk management discipline certification
  • Experience communicating in both written and verbal formats with senior executive-level leaders
  • Good analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills



Other Desired Qualifications
  • 10+ of experience supporting SOX/SOC, Regulatory Exams (Domestic and Intl), Audits and other technology control related assessments
  • 7 + years of leadership within Consumer Banking in a large financial services organization or service provider that implemented these services for financial services organizations, both domestic and international
  • 5+ years of management experience with risk control frameworks (NIST, FFEIC, COBIT, ITIL,COSO)
  • Certifications that support business or risk related knowledge/experience (FINRA, PMP, CRISC, CFE, CISSP, CIA, etc...)
  • Broad and significant knowledge of technology with emphasis in consumer, payments and digital technology and the associated challenges, risks and required controls inherent in a complex environment, including knowledge of SDLC, Vendor and third party, BCP, PMO, change management, problem and incident management, SOX/SOC, access management, asset management, configuration, compliance, information security, vulnerability, audit and others.
  • Senior risk professional with proven c level communication skill set
  • Experience in multiple areas of regulatory compliance, including risks and issues related to consumer protection and general banking regulations of the OCC, FRB, CFPB, FINRA and other federal, state and local regulations and laws.
  • Proven ability and prior experience in generating a business value proposition and justification for risk consideration and input at new product & service inception
  • Demonstrated enabler philosophical approach to risk management that gets to yes with real solutions that meet all stakeholder requirements
  • Proven prior experience in comprehensive risk ownership and accountability for the risk profile positioning
  • Track record of providing constructive challenge with appropriate issue escalation and offering solution
  • Strong ability and experience working with and collaborating with leaders and team members at all levels and across functional lines.
  • Demonstrated experience in building, leading, developing and retaining a team of managers, strong technical experts and high performing professionals in geographically disbursed environments




Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZ
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
IA-Des Moines: 800 Walnut St - Des Moines, IA
IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 301 S Tryon St - Charlotte, NC
NC-Charlotte: 401 S Tryon St - Charlotte, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Consumer Policy Risk - Operational Risk Consultant 5

Wells Fargo
Mesa, AZ 85201

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Wells Fargo
Mesa, AZ
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