17 days old
2017-11-072017-12-05

Configuration Technician

North Las Vegas, NV 89030
  • Job Code
    586371
  • Payrate
    $10 To $12

A+ Certification required


Role Overview


The Technician Level Two is responsible for performing complex enterprise installs that include software, hardware and network configurations. This position collaborates with vendors to resolve configuration issues.



Key Areas of Responsibility


-Install, configure and upgrade operating systems and software, using standard business applications as well as proprietary software packages.


-Install, assemble and configure computers, network infrastructure components such as rack enclosures and related hardware; pull, rewire and label cables inside rack enclosures.


-Troubleshoot problems with computer systems, including hardware, software, network and peripheral equipment.


-Configure and test every system to ensure 100% quality.


-Update comments on picks to be cancelled and forwards to a Help Desk, Supervisor or Manager.


-Communicate with Account Managers and customers regarding their specific network configurations.


-Communicate issues concerning customer orders to the area Help Desk or Supervisor.



Responsibilities


-Complete projects and tasks assigned by management to include assisting team with non enterprise-level builds as required.


-It may be necessary on occasion for this individual to work beyond their regularly scheduled shift


-Overtime is to be expected and in some cases required. In addition, a rotation of one Saturday 8:00am-5:00pm in every four weeks will be required. One Sunday per year may also be required


-Demonstrate ability to lift and carry up to 50 pounds of force occasionally (0-33% of the workday) The personal lifting requirement is allowed only up to 50lbs. The team lift system must be utilized for loads weighing more than 50 pounds.


-Demonstrated ability to push and pull up to 10 pounds of force rarely (0-12% of the workday).


-Demonstrated ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.


-Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.



Qualifications


Minimum Qualifications


-High School diploma or GED.


-A+ certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.


-Network+ and third certification or an equivalent combination of education and a minimum of two years of experience with the ability to demonstrate knowledge.



Other Required Qualifications


-Ability to troubleshoot computer systems and peripherals, as well as identify hardware incompatibilities on multiple platforms


-Basic knowledge of Microsoft Office Suite


-Strong written and verbal communication skills


-Ability to maintain and update technical documentation for the Enterprise-Level customers


-Strong analytical skills and problem solving skills


-Ability to multitask effectively


-Ability to quickly learn about new technology and keep pace with an ever-changing industry


-Ability to communicate with coworkers at all levels in the organization


-Demonstrate ability to lift and carry up to 50 pounds of force occasionally (0-33% of the workday) the personal lifting requirement is allowed only up to 50lbs. The team lift system must be utilized for loads weighing more than 50 pounds.


-Demonstrated ability to push and pull up to 10 pounds of force rarely (0-12% of the workday).


-Demonstrated ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.


-Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.



Preferred Qualifications


-One of the following Comptia Certifications: Server+, Security+, Linux+


-Associate's Degree in computer science or equivalent experience


-Two years of work experience on network hardware or software


-Demonstrated customer service and sales skills, as well as effective communication skills (verbal and written) for interaction with internal and external customers.


Categories

  • Information Technology

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Configuration Technician

Randstad Technologies
North Las Vegas, NV 89030

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Configuration Technician

Randstad Technologies
North Las Vegas, NV
US

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