30 days old

Computer Operator with French

Wrocław, Woj. Dolnośląskie 50-075
  • Job Code
    256992BR

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities
We are looking for candidates for Computer Operator with French role to join our team. The Command Center Operators are responsible for providing effective, 24 hour/day, 7 days/week, monitoring and support of the Critical Infrastructure Systems: business applications and infrastructure components. In addition to systems monitoring and support, command center operators are responsible for coordinating online conferences during major issues.

Job responsibilities will be:
  • Monitoring alerts / errors on servers, applications on a client environment that appear on the consoles
  • Treating alerts by following the written procedures and working instructions
  • Creating Service Requests and routing them properly to different resolver groups
  • Analyzing first level problems for all systems by following the procedures and resolving and routing as appropriate
  • Performing task from Changes
  • Performing tasks from Checklist
  • Taking and receiving calls and participating in conference calls
  • Monitoring our mailboxes: Lotus, Outlook - monitor and assign the email to team members
Additional Benefits:
  • Trainings and certifications
  • Private medical package and insurance package
  • Multisport Card
  • Working on international projects in multicultural teams
  • Good to be an IBMer discounts
  • Cinema & trips for IBMers
  • Language classes
  • Summer camps for children
#HJ19EU


Required Technical and Professional Expertise
  • French level B2 minimum
  • Basic IT knowledge
  • Previous Experience in Monitoring or Customer Service roles is a plus



Preferred Technical and Professional Expertise
  • Monitoring tools knowledge such as Tivoli,Nagios,Centreon
  • Good knowledge of the ticketing tools: ARS , ServiceNow



About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-10-20 Expires: 2019-11-19

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Computer Operator with French

IBM
Wrocław, Woj. Dolnośląskie 50-075

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast