25 days old

Cognitive Automation Consultant

Multiple Cities, Multiple
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.

Your Role and Responsibilities
IBM Automation provides clients with the opportunity to automate business operations, deriving substantial cost benefits whilst offering improved customer service through reduced error rates and speed of processing.
We are seeking experienced and accredited RPA Developers, with over 18 months experience of building end to end automation process solutions that meet business requirements. You will have an aptitude for problem solving and operated in a consultative environment, or have experience of liaising with representatives from a cross-section of organisational departments. Your experience will include working within project planning constraints, owning development solutions and have some exposure to stakeholder engagement across a range of business levels.

You will be able to evaluate candidate business processes and make recommendations with regard to their:
  • Potential and suitability for RPA
  • Work effort required for automation.
You will have experience of defining and planning the development approach for individual RPA projects as part of a wider programme. As part of this, you will have demonstrable experience of the full project lifecycle:
  • Process Definition Document(PDD)
  • Solution Design Document (SDD)
  • Development in accordance with standard design principles, conventions and best practice.
  • Unit-level and User Acceptance Testing(UAT)
  • Production of Operational Manuals
  • Transfer of automata in a production environment.
You will have experience of providing operational(live automations in a Production environment) and change management support for a range of RPA developments
Additional credit will be given to those with ability to act as a Process Controller:
  • Manage the virtual workforce; maintain deployed robotics capabilities, business volume scaling, load balancing and allocation of software robots to meet agreed SLAs with business units
  • Lead the investigation and detailed analysis of RPA Incidents and process exceptions including a strategic approach to root cause analysis.
Further credit will be given to candidates with demonstrable knowledge of typical RPA technical architecture setup; installation activities; and liaison with IT departments.
Your experience should enable you to mentor junior colleagues through the RPA training and accreditation programmes, as well as providing advice and guidance on best practice and development techniques. This is a client facing role which offers an excellent opportunity to operate on Automation projects across a number of different industries in a leading technology company.

This role is suitable for part-time and flexible working patterns as well as full-time. IBM does not have a single policy on part-time and flexible working, however where possible we will work with you to agree on a working schedule to suit you and IBM. In your application, please outline your desired working pattern including working days/working time/working locations and any other important information. This will then be discussed with you throughout the application process.


Required Technical and Professional Expertise
Strong RPA or Software Development Background (C#, VB, .Net)
Proven experience working with RPA Tools such as Blue Prism, Automation Anywhere, UiPath, Workfusion, Openspan etc..
Process Assessment and modelling
Business consulting experience in Target Operating Model and Centre of Excellence design or other areas within strategy and change consulting
Lean / Six Sigma and Continuous Improvement Skills
Business Process Automation, Process Design and Re-engineering (back office processes or industry processes)
Knowledge and experience of process capture tools such as Blueworks live.

Preferred Professional and Technical Expertise
Wide range of industry experience
RPA Certification

Preferred Technical and Professional Expertise

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge? Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-10-26 Expires: 2019-11-25

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Cognitive Automation Consultant

Multiple Cities, Multiple

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