26 days old

Category Manager Facilities Services

London, England EC1A 4
  • Job Code

Your Role and Responsibilities
  • IBM is seeking a motivated professional with proven experience in the Procurement of Facilities Services, Design Services, Construction Services, and Facilities Maintenance to join IBMs Global Procurement Services Practice as a Category Manager for one of IBMs key clients in the UK.
  • The required staff member needs to independently run larger scale procurement projects requiring independence of thought, strong leadership / change skills and advanced negotiation skills as outlined in the Job Description below.
Category Manager Facilities Services
  • The Category Manager will provide; category management, strategic sourcing, procurement, negotiations, and spend analytics to IBM Procurement Services clients.
  • The role will involve developing & implementing strategic sourcing plans for the Facilities Management Commodity (FM) for a UK-based client.
  • Change management, process optimization and client management experience are also required.
The Category Manager is responsible for working with key stakeholders to understand relevant BU business needs and objectives. The Category Manager will assist our clients with strategic sourcing, tactical buying, and spend analytics and engage budget holders in strategic procurement strategies to maximize ROI from the investment, appropriate levels of service and compliance with procedures and ensure that professional best practice is achieved.
The Category Manager is also responsible for leading sourcing activities based on the developed sourcing strategies, including the creation and execution of RFx events, negotiation and contract development, in line with client requirements.
Manage Procurement Sourcing Events
Work independently to assess suppliers and conduct sourcing events for the Facilities category areas.
  • Creation and buy-in to sourcing strategies through close stakeholder consultation (including educating and advising stakeholders on strategies and benefits, driving change) and ensuring appropriate rigor of data analytics
  • RFx development and management including facilitating RFx response analysis and RFx assessment with stakeholders
  • Undertaking supplier negotiations
  • Ensuring appropriate contracts are put in place including coordination with appropriate stakeholders and legal
Stakeholder and Business Unit Engagement
  • Be recognized as a trusted commercial advisor and an expert in deriving value whilst meeting operational needs.
  • Positively engage the support of stakeholders using problem solving and proactive communication skills
  • Build and maintain open and transparent relationships with business colleagues that contribute to mitigating change resistance
  • Business Improvement
  • Act as a business change driver to improve value, operational efficiency and productivity
  • Promote continuous value improvements in Procurement through effective process, technology and capability development
Reporting and Data Analytics
  • Self-sufficient in gathering and analyzing data to provide insights that support decisions
  • Contribute to development and preparation of reporting including procurement progress reports and savings realization
  • Support periodic key stakeholder meetings with client to review category strategy and activities
  • Undertake detailed data analytics as requested by Strategic Procurement Manager to drive transparency of spend and support opportunity assessment and validation.

Required Professional and Technical Expertise
  • 5-10 years experience in Procurement of Facilities Services, Design Services, Construction Services, and Facilities Maintenance (specific category knowledge in the Catering Category preferred, but not mandatory)
  • Furthermore, proven experience across the remaining Facilities Services subcategories, including (in order of priority):
    • Building Maintenance
    • Security Services
    • Design and Construction
    • Cleaning
    • Utilities
  • 5 to 10 years experience in providing consulting services (or other Client focused responsibilities) and be skilled in Client management.
  • Technical backgrounds in Quantity Surveying, Architecture, Facilities Management, or Project Management preferred, but not required
  • Degree qualified (not mandated if candidate can demonstrate skill set from prior experience)
  • Membership of the Institute of Workplace and Facilities Management (IWFM) and/or Chartered Institute of Procurement & Supply (CIPS) (not mandated if candidate can demonstrate skill set from prior exp.)

Preferred Professional and Technical Expertise
Soft skills:
  • Strong project management mindset
  • Proactive attitude, self-driven with developed leadership skills
  • Change champion, able to independently represent procurement's values in order to drive change through Sourcing Events
  • Social interactive skills, energetic and dynamic personality
  • High networking and client facing capability
  • Thorough knowledge of the purchasing culture in the UK

About Business Unit

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-06-27 Expires: 2019-07-27

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Category Manager Facilities Services

London, England EC1A 4

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