7 days old

Card Services Migration Liaison

Randstad
Beaverton, OR 97008
  • Job Code
    722979
  • Payrate
    $28 To $30 Yearly
job summary:

Our Client is seeking a Card Services Migration Liaison for an exciting project that will have the ideal candidate traveling 80% of the time. The primary responsibility of the Card Services Migration Liaison team is to visit client sites prior to their migration date with the client. This position will be responsible for leading discussions with

the leadership and operations teams at various financial institutions related to their upcoming migration project.

The ideal candidate will use this final touchpoint to build rapport and help instill client

confidence in the overall migration process by answering questions and addressing underlying concerns. The Liaison will also provide limited systems training to financial institution staff members, as well as reinforce key concepts and reminders as the client prepares for their conversion date.

 
location: Beaverton, Oregon
job type: Contract
salary: $28 - 30 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:

Job Responsibilities:

  • Lead onsite meetings at various financial institution locations each week
  • Work seamlessly with client support and project specialist teams to enhance the client experience
  • Drive high client satisfaction scores by addressing pre-existing concerns
  • Identify trends in frequently asked questions and concerns, and proactively incorporate new content into future meeting agendas
  • Solicit client feedback to understand any process gaps or opportunities for improvement, and
  • relay to appropriate internal teams
  • Provide updates to internal stakeholders related to each client's temperature and outlook
 
qualifications:

Required Qualifications:

  • Strong organizational and prioritization skills to manage multiple clients in a fast-paced
  • environment
  • Ability to work independently as well as perform as a strong team player
  • Excellent written and verbal communication and presentation skills
  • Ability to adapt to a changing environment
  • Proficient in Microsoft PowerPoint
 
skills: Ability to travel up to 80% and work extended hours as needed


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Posted: 2019-12-03 Expires: 2019-12-31

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Card Services Migration Liaison

Randstad
Beaverton, OR 97008

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