25 days old
2017-10-302017-11-27

Call Center Support

Broomfield, CO 80021
  • Job Code
    584992
  • Payrate
    $14 To $15

Call Center Support


Must be able to obtain a Public Trust


There is an opportunity for an a Customer Service Support Rep. This opportunity is ideal for someone with expereience in the healthcare field with customer service background.


REQUIREMENTS: The successful candidate will be experienced in customer service and able to demonstrate professionalism and the capacity to handle difficult end user related issues. The candidate must also be able to master detailed training to successfully follow the policies and procedures for DHA, DHS, and HIPAA. Must be available to work any shift.


DESIRED SKILLS: Familiarity with a call center environment, background in medical appointment setting or other health care environment. Certification in ITIL Foundations, HDI Helpdesk Professional, or comparable certification or training is desired. Experience with Military Health Systems, including knowledge of HIPAA, PII, and IAVA regulations as they apply to DHA requirements is a big plus. Medical knowledge a plus..


REQUIRED EDUCATION AND CLEARANCE: High school education or equivalent. This position requires that all candidates have or able to obtain and maintain a DoD and DHS Position of Public Trust.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Call Center Support

Randstad Technologies
Broomfield, CO 80021

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Call Center Support

Randstad Technologies
Broomfield, CO
US

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