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Business Systems Consultant 5

Wells Fargo

Winston-Salem, NC
Job Code:
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Job Details

Job Description

Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes. Recommends and initiates systems testing. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies. Provides direction and guidance to less experienced staff.

The Business Systems Consultant will be responsible for:

Oversite of infrastructure initiatives in support of application remediation of vulnerabities, asset management, service delivery life-cycle, high availability and technology refresh.

Responsibilities include:

  • Review and planning with counterparts in US/and International tech-teams of all vulnerability remediation, infrastructure and tech refresh initatives for safety and soundness
  • Change and Defect management through Remedy and ALM
  • Status and Metrics reporting
  • Research of technical gameplans for software and configuration updates n compliance with quarterly middleware patching, monthly OS and regulatory updates
  • Facilitate planning and strategy meetings for infrastructure initiatives, and host implementation walkthroughs and calls

Required Qualifications

  • 7+ years of business systems analysis experience, business systems design experience, or a combination of both
  • 5 + years of technology infrastructure management experience
  • 1+ year of Remedy experience
  • 1+ year of change management experience

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Winston Salem: 809 W 4 1/2 St - Winston Salem, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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