17 days old

Business Systems Consultant 4

Charlotte, NC
  • Job Code
Job Description

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

The Business Systems Consultant acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes. May develop systems test plan components and test scripts. May act as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies. May provide direction and/or guidance to less experienced staff.

Specifically this position:

Partners with the business on creating technical requirements for enhancements and project work. Works alongside the developers and solutions architect to help in creating the correct code to address the requirements. Acts as the key testing resource in enhancements and project work. This includes creating test plans, documentation, and execution of test cases. Acts as a SME on the MCL system to address production and Enterprise Test (ET) support questions. Author for project level documentation including SDLC and PMO documentation as required. Helps coordinate PAC2000 activities. Resource for risk activities associated with the MCL and CIM applications.

Projects include:

ECN Validation EPSS re-write Enhancement projects to provide development of test cases, documentation and test case executionRequired Qualifications

5+ years of business systems analysis experience, business systems design experience, or a combination of both1+ year of SQL experience2+ years of Teradata experience

Desired Qualifications

Excellent verbal, written, and interpersonal communication skillsFinancial industry experienceAbility to take initiative and work independently with minimal supervision in a structured environmentStrong organizational, multi-tasking, and prioritizing skills1+ year of Agile experience1+ year of Remedy experienceExperience communicating and presenting complex information to multiple levels of the organization

Other Desired Qualifications Effective collaborator with both business and technical teams Experience using Jira/Confluence/Clarity or other job/resource tracking tools Experience working in a matrixed environment Experience working with offshore teams Marketing industry experience Experience interfacing with technical development teams 1+ years experience working with an automated Campaign Management applications (e.g. Teradatas Customer Interactions Manager or IBM Unica Campaign) Exposure to Hadoop
Job Expectations

Ability to work on call as assigned

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NCNC-Charlotte: 401 S Tryon St - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


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Business Systems Consultant 4

Wells Fargo
Charlotte, NC

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Charlotte, NC

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