19 days old

Business Systems Analyst

Philadelphia, PA 19113
  • Job Code
  • Payrate
    $50 To $60

We have an excellent opportunity for a Business Systems Analyst for one of our Philadelphia clients.


  • Excellent written and oral communication skills

    • Documentation, FRDs, Technical design documents, process flows, planning

  • Healthcare Industry Knowledge Required

    • Experience with one or more of the following areas - claims, enrollment, provider (group, practitioner, hospital), groupers IP DRG and Outpatient, Encounters

  • Facets experience preferred

    • Relational database knowledge required

  • Data analysis - technical experience as well as functional and critical thinking skills

    • SQL, Access, Excel, analytical skills

  • Project Management experience a plus

    • Smaller requests without PMO support are managed within the team
    • Infrastructure and other IT team integration

  • Production support experience preferred


  • Analyzes processes and resources necessary for the effective implementation of stated processes.
  • Assists in managing large scale projects, leads appropriate resources and determines project requirements and deliverables, to ensure successful implementations to meet user needs.
  • Assists in ensuring successful project conclusions and large scale projects as measured by meeting Corporate objectives and large-scale projects.
  • Prepares feasibility and cost analysis determinations for projects.
  • Responsible for leading, evaluating and providing technical and project life cycle methodology.
  • Communicates business or process solutions, recommendations and issues to management on a regular basis.
  • Assists in development of training programs, introducing new concepts and business processes.
  • Documents all business process flows as they pertain to the continuance and efficiency of the IS Department.
  • Reviews software and systems modifications to ensure successful implementation.
  • Flows business processes.
  • Possess a sound understanding of issue resolution.
  • Develops innovative means of structuring project workflow to alleviate backlogs and ensure the maximum utilization of resources.
  • Anticipates and keeps manager and project staff informed of future or planned events which could impact implementations.
  • Interfaces with used with minimal supervision; and effectively and accurately communicates management policies and protocols.
  • Uses sound judgment compatible with established policies and procedures in matters where there is little precedent.
  • Develops a working knowledge of all Managed Care Activities: Marketing, Member Services, Health Services, Claims, Enrollment, Provider Relations, Finance, etc, in order to provide solutions and options to end users requests for service and problem solving.
  • Interacts with user areas, regularly, to discuss, observe and review tasks associated with their division as measured by successful implementation of project requests.
  • Interfaces with user to determine specific project requirements.
  • Conducts and evaluates business analysis.
  • Interfaces with users and management team, regularly, to provide status and user feedback.
  • Builds consensus among primary users, I.S. Department and senior management as it relates to large-scale business problems and issues.
  • Demonstrates a clear understanding and an accurate reflection of I.S. and goals, objectives, policies, procedures, and priorities.
  • Addresses the majority of inquiries independently, without substantial or recurring contact or excessive dependence on Manager.
  • Distinguishes between routine, significant, and sensitive matters or those issues for which direct response is inappropriate; and promptly apprises Manager.
  • Ensures requests are addresses promptly and courteously; honors commitments and demonstrates persistence in obtaining necessary information to address issues and problems.
  • Meets with external software vendors to discuss products and ensure requirements are satisfied.
  • Possesses ability to effectively communicate with senior and middle line management. Assists in cut over/implementation.
  • Demonstrates knowledge of management practice, protocols, and managerial principals in decision-making.
  • Understands the chain of command and points of accountability and decision for specific matter and communicates accordingly.
  • Decisions are consistent with, and proceed logically from, established programs and management policies, procedures, and protocols.
  • Demonstrates strong problem solving capabilities and approaches each problem in a logical and analytical manner with high degree of perseverance; produce definitive statement of the issues, and identification of alternative solutions, the pros and cons of each, the recommended course of actions, and the consequence of the decision.
  • Decisions, which are appropriately made, are normally effected with a minimal amount of inquiry and direction.
  • In Departmental decision, displays knowledge of alternative approaches and demonstrates the application of the appropriate alternative in each situation.
  • Displays an ability to anticipate and be responsive to management needs and exercise proper judgment in performing as part of the "Business Solution Team".
  • Responds promptly to requests for input on a variety of issues, such as budget preparations, operations objectives, reports, process re-engineering, business flow, etc.
  • Addresses the issues at hand thoroughly, accurately, and in a logical progression/flow of thought; correspondence and reports are articulate, grammatically and structurally correct; verbal presentations are handled in similar fashion.
  • Responses to management requests display a firm understanding of policies, procedures, and Plan mandates and operations.
  • Utilizes proper judgment relative to keeping superiors of specific problems of events which impact on departmental or overall business objectives.
  • Briefs management properly in those instances where problems are to be addressed by Senior Staff.
  • Updates and briefs staff, regularly.
  • In accordance with established regular communications with Manager, keeps staff apprised of progress, problems, and obobjectives, and initiatives discussions and solicits input regarding business priorities, plans, and progress.
  • Performs other assignments as required by Senior Management.
  • Supports and carries out the Mission and Values.


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Business Systems Analyst

Randstad Technologies
Philadelphia, PA 19113

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Business Systems Analyst

Randstad Technologies
Philadelphia, PA

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