25 days old

Business Systems Analyst

Mount Laurel, NJ 08054
  • Job Code
    577431
  • Payrate
    $45 To $70

Looking for a business systems analyst with Fraud/Analytics experience for a six month contract with extensions in southern NJ.


JOB SUMMARY


The Senior Business Analyst for the Fraud Analytics Team is primarily responsible to develop and monitor fraud rules while balancing the impact to operational teams and the customer experience. This role involves data preparation and reporting, applying analytical and technical skills, leveraging sophisticated tools/detection systems as well as defining/deploying business requirements for products/processes. Critical to this role's success is for the candidate to perform detailed and timely analysis of fraud, and to partner with teammates/partners to mitigate fraud losses/detect fraud.


JOB DESCRIPTION:


- Utilizes diagnostics to identify system, strategy and operational issues. Explains variances and recommends remedial actions.


- Converts analytical insights into recommendations for specific Fraud Operations initiatives, developing the business case and performing post-implementation tracking to ensure that targets are attained.


- Mines and conducts analysis on customer, account and transactional data to create segmentation and develop fraud rules/strategies while balancing the impact to operational teams and the customer experience.


- Identifies and escalates gaps in process or technology hindering efficiency and/or effectiveness of product strategies


- Accountable for loss targets and the customer experience generated by fraud strategies.


- Monitors and adjusts existing detection strategies to ensure continued effectiveness.


- Creates management reporting for fraud metrics, strategy performance and trends analysis.


- Prepares data and reporting and informs business requirements on products/processes.


- Maintains on-going processes and data updates.


- Acts as a subject matter expert and represents the team at system/project meetings as well as industry forums.


- Maintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance as well as external vendors.


- Becomes an SME on operational aspects of Fraud from point of compromise, exploitation, customer contact, claims processing, etc.


MUST HAVE:


-7+ yrs exp. as a Business Analyst in Fraud strategies/analytics environment


-Proficient with SQL (Data Extraction/Mining tool)(Run rules, and figure out how many accounts are fraud, based on a set of rules)


-Basic programming knowledge (ability to write SQL queries)


-Advanced Excel (V look ups, pivot tables)


-Strong communication skills & a proven ability to develop effective relationships with external & internal business partners


-Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business


NICE TO HAVE:


-Proficient with Knowledge Seeker (data extraction/mining tool)


-Proficient with SAS (data extraction/mining tool)


ADDITIONAL SKILLS:


- Demonstrated analytical, financial modeling and problem solving skills.


- Conceptual thinker; ability to wade through data and arrive at conclusions


- Strong interpersonal skills; comfortable interacting with team members of all levels


- Strong communication and presentation skills. Ability to communicate strategy analysis to both technical and non-technical team members, either verbally or via documentation


- Ability to take initiative and work independently under tight timelines


- A high level of integrity, earning the respect and trust of her/his peer group and employees.


- Strong team collaboration skills


- Ability to effectively manage multiple projects and priorities simultaneously


Skills needed for submittals


7+ yrs exp. as a Business Analyst in Fraud strategies/analytics environment * Yes or no


Advanced Excel (V look ups, pivot tables) * Yes or no


Any upcoming vacation plans? * Yes or no


Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business * Yes or no


Basic programming knowledge (ability to write SQL queries) * Yes or no


Has your candidate worked at our client as a Full Time employee? * Yes or no


Is this candidate required to give notice - Yes or no


Proficient with SQL (Data Extraction/Mining tool)(Run rules, and figure out how many accounts... *


Yes or no


Strong communication skills & a proven ability to develop effective relationships with external.- Yes or no


Communication Skills - Please Provide Rating - 1 to 5 (excellent) *


Proficient with Knowledge Seeker (data extraction/mining tool) *Yes or no


Proficient with SAS (data extraction/mining tool) *-Yes or no

Categories

  • Information Technology

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Business Systems Analyst

Randstad Technologies
Mount Laurel, NJ 08054

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Business Systems Analyst

Randstad Technologies
Mount Laurel, NJ
US

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