11 days old
2018-08-072018-09-04

Business System Analyst

Huntington Beach, CA 92649
  • Job Code
    637876
job summary:

The Business System Analyst's role is to identify IT objectives by studying business function; gathering user information, evaluating output requirements and formats. The Business System Analyst will interface with employees of all levels on software application issues, enhancements and planning strategies. This position will leverage current software analysis methodologies in order to maximize the benefit of IT software investments across the business enterprise. This individual will also provide software application feedback to 3rd party consultants, Software Developers and Help Desk Technicians.

 
location: Huntington Beach, California
job type: Permanent
work hours: 8 to 5
education: Bachelors
 
responsibilities:
  • The primary responsibility is to provide software analysis expertise with end users on software applications including but not limited to CRM, BI, ERP (Finance & Order Entry Systems) and the Corporate Web Sites. Collaborate with IT technicians to ensure users have the correct access to Test and Production systems as appropriate prior to the start of analysis sessions.
  • Design and customize software application documentation as it pertains to end user specifications and new enhancements. Report on common sources of technical issues or questions and make recommendations to IT Software Developers.
  • Document and socialize new software application features, key insights and functionality as they become available. Attend & participate on EWL's behalf any 3rd Party Vendor Release Announcement and Planning meetings. Provide easy access to new & existing application specifications via electronically secure IT space.
  • Provide refresher software analysis sessions with end users until all involved parties are in agreement.
  • Work with business partners to elicit requirements and capture business needs.
  • Manage on-going relationships with business partners to drive satisfaction with IT
  • Engage with end users to incorporate usability and user interface needs when designing application systems.
  • Communicate requirements and issues from end users to IT Software Developers or 3rd Party Vendors assigned to support new software features and functionality.
  • Conduct independent research on software applications to become familiar with the end user experiences.
 
qualifications:
  • Proven experience in Microsoft Word, PowerPoint and Excel.
  • Broad IT experience in the following areas: Applications Development, Project Management, Quality Assurance and Data Flow Architecture.
  • Excellent written, oral and interpersonal communication skills. Problem solving temperament.
  • Seasoned experience in generating process documentation.
  • Demonstrated analytical skills including experience eliciting requirements and testing
  • Ability to conduct research into software application issues and products as required.
  • Ability to communicate ideas, interface and present IT subject matters in a user-friendly language across the company including Sr. Executive Teams.
  • Highly self-motivated and self-directed, with keen attention to detail.
  • Able to prioritize and execute tasks in a quick-paced environment.
  • Strong customer service orientation.
  • Ability to work in a team-oriented, collaborative environment.
  • Basic understanding of information technology and business concepts
 
skills:
  • Proven experience in Microsoft Word, PowerPoint and Excel.
  • Broad IT experience in the following areas: Applications Development, Project Management, Quality Assurance and Data Flow Architecture.
  • Excellent written, oral and interpersonal communication skills. Problem solving temperament.
  • Seasoned experience in generating process documentation.
  • Demonstrated analytical skills including experience eliciting requirements and testing
  • Ability to conduct research into software application issues and products as required.
  • Ability to communicate ideas, interface and present IT subject matters in a user-friendly language across the company including Sr. Executive Teams.
  • Highly self-motivated and self-directed, with keen attention to detail.
  • Able to prioritize and execute tasks in a quick-paced environment.
  • Strong customer service orientation.
  • Ability to work in a team-oriented, collaborative environment.
  • Basic understanding of information technology and business concepts

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Business System Analyst

Randstad Technologies
Huntington Beach, CA 92649

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