27 days old

Business Support Operations Specialist - DACH (Fluent German)

Budapest, Budapest 1061
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Objective of the job:

Commercial Financing Business Support Operations Account Specialists manage a portfolio of Business Partner accounts.


Main responsibilities involve credit line and order management, cash collection and conditions monitoring, as well as the daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers.

An Account Specialist:
  • develops and maintains strong working relationships with numerous customer contacts at various levels of the organization and serves as a focal point for customer inquiries, requests, and complaints;
  • monitors collateral position and surveys to ensure that all collateral reporting requirements are adhered to and identifies, reports on and drafts action plans to address potential and actual exposures;
  • prepares materials for use in status account reviews;
  • is responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner;
  • ensures accounts operate within approved guidelines and obtains the appropriate level of management approval in exception situations.
  • keeps customers appraised of the financial health of their account and its ability to support current and future financing volumes and
  • operates proactively at all times.

Required Technical and Professional Expertise
  • Fluent German skills
  • Fluent English skills
  • Bachelors Degree (Accounting/ Finance, Business/ Management preferred)
  • Familiarity with basic financial terms
  • Desire to interact with customers over the phone and via e-mail on a daily basis
  • Being a team player and great cross cultural/ functional collaborator
  • Maintaining a good client relationship with IBM clients and business partners
  • Ability to take ownership and responsibility
  • High level of accuracy with good attention to details
  • Good communication and interpersonal skills
  • Good teamwork and collaboration skills
  • Good analytical and problem solving skills

Preferred Technical and Professional Expertise

About Business Unit
IBM Global Financing (IGF), the lending and leasing division of IBM, is a worldwide leader in information technology financing that provides financial service excellence, to accelerate value from technology and help our clients achieve the next best thing. IGF provides funding to more than 125,000 customers in more than 40 countries, enabling our customers to buy or lease hardware, software, and services not only from IBM, but from any technology vendor. Some institutions finance purchases. We finance possibilities.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-12-21 Expires: 2020-01-20

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Business Support Operations Specialist - DACH (Fluent German)

Budapest, Budapest 1061

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