13 days old
2017-11-092017-12-07

Business Operations Analyst

Philadelphia, PA 19103
  • Job Code
    586945

We are hiring for a Business Operations Analyst for Product Development Improvement in Philadelphia, PA.


Assists Product and Engineering teams with support integration planning.


- Researches and identifies problems with workflow and documents findings to correct issues.


- Reviews work processes and recommends improvements.


- Collaborating with business operations leads and deliver new methods and techniques for operational improvement.


- Engagement meetings with Corporate, National and Divisional partners.


- Other duties and responsibilities as assigned.


- Updating deployment materials and training documents based on the changes to the product construct and overall program roadmap.


- Represent TVX Business Operations in scrum, program, and divisional cloud TV meetings to ensure updates / issues are communicated and cascaded in a timely manner.


- Complete detailed and accurate business case analysis for proposed system enhancements via collaboration with stakeholders.


- Serve as a liaison between product customer care Field operations teams and corporate product and technology teams


- Maintain appropriate level of urgency in managing multiple disparate initiatives across various stages of the strategic Cloud TV enhancements and delivery lifecycle.


- Serve as subject matter expert on operations process and system capabilities to support process improvement and new product development initiatives.


- Act as a primary decision maker for end to end technology concepts for support documentation and readiness.


- Facilitation, development of customer requirements and creating detailed product specifications.


- Other duties and responsibilities as assigned.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Business Operations Analyst

Randstad Technologies
Philadelphia, PA 19103

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Business Operations Analyst

Randstad Technologies
Philadelphia, PA
US

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