29 days old

Business Liaison Consultant 2

Chandler, AZ 85225
  • Job Code
Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargos more than 70 million global customers.

This role is part of the Technology Asset Operations (TAO) Team within the Enterprise Information Technology Group that supports a Vendor Risk and Operations Function. The Business Liaison Consultant 2 role will report to the Third Party Patching Manager.

This role is critical in the continued development of the Configuration Management, Vulnerability and Patching (CMVP) governance program with regard to Third Party Supported Assets within the core Enterprise Patching Program (EPP). This program requires continued process and program development, tools development and/or integration, change management, implementation plans and execution and ongoing administration.

This position acts as a liaison between client area and the technical organizations by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes.

This is a critical position within the Third Party Patching team and the candidate will work closely with the Technology Third Party Competency Center senior management. The position will work closely to support the needs of the Program, as well as support the needs of the team in providing program training, preparing communications, implementation of new releases, reporting and briefing. The position will be expected to help drive the development of departmental processes and tools improvements as related to expansion/maintenance of the CMVP governance program.

The ideal candidate will be able to: 1) Work independently in a highly virtual and fast paced environment, 2) Interact effectively with all levels of Technology Third Party Competency Center team members and management, 3) Act as an internal consultant to supported lines of business and technology groups to provide strategic program support, training and guidance on program requirements 4) must be proficient in communicating at all levels of the company including senior management, 5) must be well-rounded in their skills with experience in training and communications

Specific tasks for this role will include:

Day to day support for all monitoring and responding of our Third Party Patching Mailbox Scoping/Intake/Profile set up for all engagements being considered for in-scope inclusion into the Third Party Patching Program. Program/tool training 1:1, small group and classroom training of the Third Party Patching Program (CMVP) and Third Party Portal Tool (TPPP) Schedule and facilitate meetings with the RM/EM and EIS/CM Reviewer teams regarding questions/concerns with engagements in the Third Party Patching Program Past Due Profile follow up emails, meetings, etc. / Participate in inter-team portal design meetings Many other ad-hoc duties as assigned for required.

Required Qualifications

5+ years of experience in one or a combination of the following: business operations, implementation, or strategic planning; or 2+ years of legal experience which includes the review, evaluation and response to agency, law firm, or regulatory inquiries

Desired Qualifications

Excellent verbal, written, and interpersonal communication skillsAbility to interact with all levels of an organizationStrong relationship management skillsIntermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skillsAbility to negotiate, influence, and collaborate to build successful relationshipsExperience working with changing priorities and deadlinesAbility to execute in a fast paced, high demand, environment while balancing multiple prioritiesStrong attention to detail and accuracy skills

Other Desired Qualifications Previous background in supporting or using the Third Party Patching Portal (TPPP) Strong experience with TRIMS Background with Third Party Patching Program and CMVP (Configuration Management Vulnerability & Patching Previous experience in working with Third Party Relationships, Risk Community (GTPO, TPO, RM, EM s)Job Expectations

Willingness to work on-site at stated location on the job opening


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Posted: 2020-01-24 Expires: 2020-03-23

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Business Liaison Consultant 2

Wells Fargo
Chandler, AZ 85225

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