1+ months

Business Analyst - Skills Center

Manila, NCR
  • Job Code
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortunes 2017 rankings of Americas largest corporations. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories

Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes. May develop systems test plan components and test scripts. May act as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies.

Job Functions include:
  • Monitor SLAs and metrics for E911 testing with partner teams.
  • Evaluating the impacts of projects on E911 operations group.
  • Assist in Planning and support of E911 enablement activities for sites.
  • Assist in conducting site analysis for new sites, reconfigurations and voice projects to create ERL/ ELIN mappings.
  • Update E911 SOR application with enablement information.
  • Support periodic E911 testing for sites.
  • Conduct ERL analysis for new constructions/site reconfigurations and voice projects and validate E911 enablement.
  • Work with Data Quality Control team to conduct periodic validation of information in VSEM, CMP and Cisco CER
  • Monitor 911 technology and operations key performance and risk indicators.
  • Review systems reporting errors and coordinate error resolution.


  • Construction / Skilled Trades
  • Engineering
  • Financial Services

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Business Analyst - Skills Center

Wells Fargo
Manila, NCR

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Wells Fargo
Manila, NCR

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