13 days old

Business Analyst

Charlotte, NC 28262
  • Job Code
  • Payrate
    $40 To $46

Job Description:

An enterprise financial services SDLC team provides product ownership and support for systems development lifecycle (SDLC) processes and tools. This team is responsible for working with divisional leadership, external stakeholders and technical support experts to devise product strategies and support the requirements and implementation of technology tools to meet business objectives.

This position is for a Business Analyst to assist with the rollout of an enterprise environment for Atlassian JIRA and Confluence. A diverse group of teams uses these tools across a wide variety of use cases.

The primary responsibilities of the position will include:

  • Assist with developing and documenting key business processes supporting Atlassian JIRA and Confluence
  • Coordinating stakeholder discussions to develop best practice and guidance documentation.
  • Liaison with technical support teams to define and document support and monitoring responsibilities
  • Modeling current state and future state business processes and defining the steps to transition
  • Attend regular project meetings to discuss and resolve issues
  • Perform tracking of activities
  • Provide reporting on status of activities

Minimum Job Qualifications:

  • 7+ years of experience in technology processes, developing procedures and documentation, in accordance with policies.
  • 3+ years of experience with Atlassian JIRA and Confluence
  • Ability to understand and depict the future process based on new systems/system enhancements
  • Understanding of systems development lifecycle
  • Demonstrated experience in delivering high quality deliverables
  • Expert relationship management and internal customer service skills
  • Ability to think both conceptually and detailed as needed
  • Ability to identify challenges, anticipate obstacles, and resolve issues
  • Excellent technical documentation and communication skills (written and spoken)
  • Presentation skills, ability to demonstrate new processes and concepts to internal stakeholders at varying audience levels within the organization
  • Experience with tools that support the development lifecycle - source code repositories, build tools, deployment tools, requirements tools, etc.
  • Process modeling (using tools such as Visio)


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Business Analyst

Randstad Technologies
Charlotte, NC 28262

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Business Analyst

Randstad Technologies
Charlotte, NC

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