6 days old
2018-08-082018-09-05
  • Job Code
    638001
  • Payrate
    $37 To $47
job summary:

Business Overview:

Tell me about your department:

In this role, you will be part of a team responsible for developing and maintaining a set of customer-facing account and post-purchase features. As part of the larger team driving the shopping experience, the work is challenging, rewarding, and fast-paced. The team works within the agile framework, with daily standups and weekly releases.

This is an exciting time to work on this team, having the opportunity to refine the customer experience. In this role, you will be working with product, QA, developers, and a scrum master on a daily basis. You will also be working across teams and working with multiple teams.

Why to work on this team: This team is very cohesive and talented. This team is also very willing to help other team members even if outside of their responsibilities. Great team to work on!

Project Description:

Will be working on a set of account and post-purchase features, with Product, developers, and QA on a daily basis.

 
location: Minneapolis, Minnesota
job type: Contract
salary: $37 - 47 per hour
work hours: 9 to 5
education: No Degree Required
 
responsibilities:

Position Overview:

Responsibilities/Deliverables that the resource will be responsible for:

  • Translate stories into actionable work items between Engineering, Product and User Experience
  • Writing technical specifications, vetting of product requirements from cross-functional teams, facilitate communication between product and engineering about what's possible
  • Demonstrate an understanding of patterns, API's and services used by other teams and product owners without owning prioritization, look at the work as a whole.
  • Analyze customer feedback from NPS comments and opinion labs and identify the issues leading to bad customer experience.
  • Co-ordinate with various digital and enterprise teams to resolve the issues leading to a bad customer experience.
  • Typical day: Daily standups in an Agile environment, maintaining backlog of items in project, formulating business requirements and translating into stories
 
qualifications:

Skills Overview:

What are the MUST have skills and technologies that you are looking for in a candidate?

Required Experience

  • 2-4 years Business Systems Analyst
  • Quality Assurance experience and general knowledge
  • Technically savvy-worked with API's, experience working with developers and technical teams
  • Data-driven-Adobe Analytics experience highly preferred
 
skills: Skills Overview:

What are the soft skills that you feel candidates must-have in order to be successful in this role?

  • Excellent verbal, written and interpersonal communication
  • You are enthusiastic and excited about technology
  • You are flexible, dependable, and know how to have fun while getting a lot done
  • You are open and honest and willing to share and accept feedback and ideas
  • You are positive and optimistic. Setbacks and constraints motivate you to work harder
  • You aren't afraid to roll up your sleeves and get your hands dirty with the rest of the team
  • You strive to constantly improve yourself and your team
  • You care deeply about customer experience and are passionate in resolving the issues.
  • Detail oriented

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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BSA

Randstad Technologies
Minneapolis, MN 55423

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Randstad Technologies
Minneapolis, MN
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