12 days old

Break Fix Technicians

Carrollton, TX 75006
  • Job Code
  • Payrate
    $20 To $25

Title: Break Fix Technicians

Location: Travel 20%

  • Carlstadt, NJ
  • Wilmington, DE

Duration: 3+ with potential to be extended

Pay rate $20.00/hr. -$25.00/hr.

Hiring Organization: Randstad Technologies

Employment Type: Contract

Shift: 8-5, M-F. Weekend availability will be needed on occasion, as will after hours - 40 expected but not guaranteed


Must have unimpaired hearing, able to communicate orally and via telephone. Ability to distinguish between colors, read printed material, lift/carry 60 pounds, climb stairs/ladders, must be able to kneel, stoop, crouch, or work in other uncomfortable positions to accomplish tasks. Must have good hand/eye coordination and be able to work with hand tools. Must have solid transportation.




- Must be willing to work day, evening or night hours; overtime, emergency call-outs, weekends and holidays as required.

- Must also have at least 2 - 5 experience providing IT infrastructure field support, which includes:

Experience with break/fix of hardware (desktops, laptops, printers; and other peripherals) without violating hardware warranty;

Experience with loading drivers.

Able to perform basic administration of Windows O/S and iOS;

Basic knowledge of enterprise LAN and WAN setups and concepts;

Ability to follow instructions during remote sessions;

Good written and oral communication. Good soft skills.

Comply with workplace health, safety, security, and access control policies

- Requires valid state driver's license, or CDL, whichever is applicable, and satisfactory driving record check.



Duties generally include but are not limited to the following:

Position operates in a highly directed workforce environment to handle service calls, installing and servicing PCs, PC peripherals, laptops, tablets, & servers. Service network racks, patch cabling, network equipment.

Perform incident specific activities as directed by Help Desk, Service Desk or script.

May perform routine installs, moves, adds and changes as part of a directed team.

Performs scripted image loading, unit diagnostics and replaceable unit swapping.

Runs basic diagnostics and performs basic module replacement on PCs, laptops, tablets, servers, and peripherals.

Escort vendors/maintenance teams to ticket areas where required.

Performs preventative maintenance activities on certain products as directed.

Maintains a high degree of professionalism in actions, demeanor and dress.

Insures customer satisfaction throughout.

Performs required incidental and preventative maintenance on site equipment, wireless access points, and associated equipment, and completes necessary logs, reports and documentation.

Operates Personal Computer, or similar devices, to access required systems and equipment.

Works independently, with minimal guidance or assistance.

Provides instruction, assistance, and guidance to other technicians as required.

Occasionally required to be available for after-hours projects, on-call duty, and overtime.


Ideal candidates would have prior break/fix experience and would be willing handle service calls

Uses computer inputs to create, modify, and/or correct database contents on network management devices.

Knowledge and experience of Cisco network switches

Able to use Microsoft Excel, Word

Looking for two resources in the following locations Carrollton, TX , Elk Grove Village, IL, and Carlstadt, NJ, Wilmington, DE


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Break Fix Technicians

Randstad Technologies
Carrollton, TX 75006

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Break Fix Technicians

Randstad Technologies
Carrollton, TX

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