15 days old

Bilingual Customer Service Agent

Alpharetta, GA 30005
  • Job Code
  • Payrate
    $14 To $18

Randstad Technologies is hiring Bilingual Customer Service agents to sit onsite in Alpharetta, GA supporting a large disaster relief effort.

Agents will provide bi-lingual (English and Spanish), non-technical customer service.

Agents must be courteous, professional, empathetic and know how to use a computer and can answer questions and provide answers based on scripts provided by the Client.

Skills & Requirements:

Effective listening and communication skills; ability to read, write, and speak fluently in English & Spanish; proficiency with a personal computer; experience with data entry, call center problem logging, and telephone systems.

ii. Courteous and professional customer service including using a knowledge base of pre-approved responses to consistently and accurately respond to inquiries/requests, transfer for appropriate secondary assistance, or provide appropriate general information via publications.

iii. Clear, detailed documentation of all inquiries/requests received including steps taken to resolve any problems or complaints encountered.

iv. Accurately enter and/or view information from the interview/application in Client's computer database.

v. Utilize professional skills including, but not limited to: patience, tact, accuracy, and courtesy in order to conduct an interview, accurately update information, and provide instructions.


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Bilingual Customer Service Agent

Randstad Technologies
Alpharetta, GA 30005

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Bilingual Customer Service Agent

Randstad Technologies
Alpharetta, GA

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